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Ongoing crisis communication : planning, managing, and responding

Author: W Timothy Coombs
Publisher: Thousand Oaks : Sage Publications, ©1999.
Series: Sage series in public relations, v. 2.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"Author W. Timothy Coombs explains how crisis management can prevent or reduce the threats of crisis, providing guidelines for how best to act and react in an emergency situation. Drawing on firsthand experience in crisis management, Coombs provides detailed explanations about preparing for crises, detecting crises, and preventing crises. Each aspect of the crisis is discussed from pre-crisis stage to evaluation of  Read more...
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Details

Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: W Timothy Coombs
ISBN: 076191319X 9780761913191 0761913203 9780761913207
OCLC Number: 41346962
Description: xi, 177 pages ; 24 cm.
Contents: Need for more crisis management information --
Outline for an ongoing approach to crisis management --
Signal detection --
Crisis prevention --
Crisis preparation --
Crisis recognition --
Crisis containment and recovery --
Post-crisis concerns.
Series Title: Sage series in public relations, v. 2.
Responsibility: W. Timothy Coombs.
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Abstract:

Explaining how crisis management can prevent or reduce the threats of a crisis, this book provides guidelines for how best to act and react in an emergency situation. Drawing on firsthand experience  Read more...

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