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Online communities : designing usability, supporting sociability

Author: Jenny Preece
Publisher: New York : John Wiley, ©2000.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:

The Internet is a social as well as technical phenomenon and at its current stage of development, people are still hungry to learn more about effective methods for "communicating" over the net. The  Read more...

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Additional Physical Format: Online version:
Preece, Jenny, 1949-
Online communities.
New York : John Wiley, ©2000
(OCoLC)609908730
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Jenny Preece
ISBN: 0471805998 9780471805991
OCLC Number: 43701690
Description: xxiv, 439 pages : illustrations ; 24 cm
Contents: Getting Acquainted with Online Communities --
What is an Online Community? --
Bright and Dark Sides of Online Communities --
Introducing Sociability and Usability --
Community Tours --
Health Communities --
Education Communities --
Other E-commerce Communities --
Sociability: Purpose, People, and Policies --
Purpose --
People --
Policies --
Usability: Tasks, Users, and Software --
Tasks --
Tasks and Special-Purpose Communities --
Users --
Software --
Research Speaks to Practice: Interpersonal Communication --
Early Work in Computer-Supported Cooperative Work --
Social Presence --
Common Ground --
Common Ground and Different Media --
Common Ground and Empathy --
Research Speaks to Practice: Groups --
Critical Mass --
Networks and Network Analysis --
Cooperation and Trust --
Social Informatics --
Developing Online Communities --
Community-Centered Development --
Overview of the Community-Centered Development Process --
Assessing Community Needs and Analyzing User Tasks --
Selecting Technology and Planning Sociability --
Designing, Implementing, and Testing Prototypes --
Refining and Tuning Sociability and Usability --
Welcoming and Nurturing the Community --
Selecting Software --
Three Routes to an Online Community --
Software Options --
Web Homesteading --
Guidelines: Sociability and Usability --
Guidelines for Sociability --
Guidelines for Usability --
Checklist for Sociability and Usability --
Guidelines for Moderators --
Guidelines to Help Participants Communicate --
Assessing Needs and Evaluating Communities.
Responsibility: Jenny Preece.
More information:

Table of Contents:

by garyperlman (WorldCat user on 2006-02-21)

PART ONE: GETTING ACQUAINTED 1 Introduction 2 Community Tours 3 Sociability: Purpose, People and Polices 4 Usability: Tasks, Users, Software 5 Research Speaks to Practice: Interpersonal Communication 6 Research Speaks to Practice: Groups PART TWO: DEVELOPING ONLINE COMMUNITIES 7 Community-Centered Development 8 Selecting Software 9 Guidelines: Sociability and Usability 10 Assessing Needs and Evaluating Communities 11 Development Case Studies 12 Looking to the Future

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"provides a good balance between theory and practise" (Software Focus, December 2001) "I like the slightly zany drawings" "People will say I wish Ia d had this book before now"." (Computer & Read more...

 
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