skip to content
Online Dispute Resolution for Consumers in the European Union Preview this item
ClosePreview this item
Checking...

Online Dispute Resolution for Consumers in the European Union

Author: Pablo Cortés
Publisher: [s.l.] : Taylor et Francis, 2010.
Series: Routledge research in IT and E-commerce law
Edition/Format:   Computer file
Summary:
E-commerce offers immense challenges to traditional dispute resolution methods, as it entails parties often located in different parts of the world making contracts with each other at the click of a mouse. The use of traditional litigation for disputes arising in this forum is often inconvenient, impractical, time-consuming and expensive due to the low value of the transactions and the physical distance between the  Read more...
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

 

Find a copy online

Links to this item

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Additional Physical Format: Erscheint auch als:
Druck-Ausgabe, hardback
Material Type: Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Pablo Cortés
ISBN: 9780415562072 0415562074 020384775X 9780203847756
OCLC Number: 874358719
Language Note: English.
Description: 266 S.
Series Title: Routledge research in IT and E-commerce law

Abstract:

E-commerce offers immense challenges to traditional dispute resolution methods, as it entails parties often located in different parts of the world making contracts with each other at the click of a mouse. The use of traditional litigation for disputes arising in this forum is often inconvenient, impractical, time-consuming and expensive due to the low value of the transactions and the physical distance between the parties. Thus modern legal systems face a crucial choice: either to adopt traditional dispute resolution methods that have served the legal systems well for hundreds of years or to find new methods which are better suited to a world not anchored in territorial borders. Online Dispute Resolution (ODR), originally an off-shoot of Alternative Dispute Resolution (ADR), takes advantage of the speed and convenience of the Internet, becoming the best, and often the only option for enhancing consumer redress and strengthening their trust in e-commerce. This book provides an in-depth account of the potential of ODR for European consumers, offering a comprehensive and up to date analysis of the development of ODR. It considers the current expansion of ODR and evaluates the challenges posed in its growth. The book proposes the creation of legal standards to close the gap between the potential of ODR services and their actual use, arguing that ODR, if it is to realise its full potential in the resolution of e-commerce disputes and in the enforcement of consumer rights, must be grounded firmly on a European regulatory model.Introduction 1. Consumer Protection and Access to Justice in the E-Commerce Era: A European Perspective 2. Online Dispute Resolution as a Consumer Redress Strategy 3. Consumer Adjudicative Processes Supported by ICT: Court Processes and Arbitration 4. Online Mediation for Consumers: The Way Forward 5. The Need for a Legal Framework to Develop Consumer ODR in the EU

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/874358719> # Online Dispute Resolution for Consumers in the European Union
    a schema:CreativeWork, bgn:ComputerFile ;
    library:oclcnum "874358719" ;
    library:placeOfPublication <http://experiment.worldcat.org/entity/work/data/317121551#Place/s_l> ; # s.l.
    schema:about <http://experiment.worldcat.org/entity/work/data/317121551#Thing/commercial_law> ; # Commercial Law
    schema:about <http://experiment.worldcat.org/entity/work/data/317121551#Topic/information_technology> ; # Information technology
    schema:about <http://experiment.worldcat.org/entity/work/data/317121551#Topic/law_in_general_comparative_and_uniform_law_jurisprudence> ; # Law in general. Comparative and uniform law. Jurisprudence
    schema:about <http://dewey.info/class/347.2409/> ;
    schema:about <http://experiment.worldcat.org/entity/work/data/317121551#Topic/schlichtung> ; # Schlichtung
    schema:about <http://experiment.worldcat.org/entity/work/data/317121551#Thing/dispute_resolution> ; # Dispute Resolution
    schema:about <http://experiment.worldcat.org/entity/work/data/317121551#Topic/recht> ; # Recht
    schema:about <http://experiment.worldcat.org/entity/work/data/317121551#Thing/law> ; # Law
    schema:about <http://experiment.worldcat.org/entity/work/data/317121551#Place/europaische_union> ; # Europäische Union.
    schema:about <http://experiment.worldcat.org/entity/work/data/317121551#Thing/e_commerce> ; # E-commerce
    schema:about <http://experiment.worldcat.org/entity/work/data/317121551#Thing/information_technology_law> ; # Information Technology Law
    schema:about <http://experiment.worldcat.org/entity/work/data/317121551#Thing/information_technology> ; # Information Technology
    schema:about <http://experiment.worldcat.org/entity/work/data/317121551#Thing/informatie_technologie_recht> ; # Informatie technologie recht
    schema:about <http://experiment.worldcat.org/entity/work/data/317121551#Thing/e_commercie> ; # E-commercie
    schema:about <http://experiment.worldcat.org/entity/work/data/317121551#Topic/electronic_commerce> ; # Electronic Commerce
    schema:about <http://experiment.worldcat.org/entity/work/data/317121551#Thing/informatie_technologie> ; # Informatie technologie
    schema:about <http://experiment.worldcat.org/entity/work/data/317121551#Thing/commercieel_recht> ; # Commercieel recht
    schema:about <http://experiment.worldcat.org/entity/work/data/317121551#Thing/recht> ; # Recht
    schema:about <http://id.loc.gov/authorities/classification/KJE4169> ;
    schema:creator <http://experiment.worldcat.org/entity/work/data/317121551#Person/cortes_pablo> ; # Pablo Cortés
    schema:datePublished "2010" ;
    schema:description "E-commerce offers immense challenges to traditional dispute resolution methods, as it entails parties often located in different parts of the world making contracts with each other at the click of a mouse. The use of traditional litigation for disputes arising in this forum is often inconvenient, impractical, time-consuming and expensive due to the low value of the transactions and the physical distance between the parties. Thus modern legal systems face a crucial choice: either to adopt traditional dispute resolution methods that have served the legal systems well for hundreds of years or to find new methods which are better suited to a world not anchored in territorial borders. Online Dispute Resolution (ODR), originally an off-shoot of Alternative Dispute Resolution (ADR), takes advantage of the speed and convenience of the Internet, becoming the best, and often the only option for enhancing consumer redress and strengthening their trust in e-commerce. This book provides an in-depth account of the potential of ODR for European consumers, offering a comprehensive and up to date analysis of the development of ODR. It considers the current expansion of ODR and evaluates the challenges posed in its growth. The book proposes the creation of legal standards to close the gap between the potential of ODR services and their actual use, arguing that ODR, if it is to realise its full potential in the resolution of e-commerce disputes and in the enforcement of consumer rights, must be grounded firmly on a European regulatory model.Introduction 1. Consumer Protection and Access to Justice in the E-Commerce Era: A European Perspective 2. Online Dispute Resolution as a Consumer Redress Strategy 3. Consumer Adjudicative Processes Supported by ICT: Court Processes and Arbitration 4. Online Mediation for Consumers: The Way Forward 5. The Need for a Legal Framework to Develop Consumer ODR in the EU" ;
    schema:exampleOfWork <http://worldcat.org/entity/work/id/317121551> ;
    schema:isPartOf <http://experiment.worldcat.org/entity/work/data/317121551#Series/routledge_research_in_it_and_e_commerce_law> ; # Routledge research in IT and E-commerce law
    schema:isSimilarTo <http://worldcat.org/entity/work/data/317121551#CreativeWork/> ;
    schema:name "Online Dispute Resolution for Consumers in the European Union" ;
    schema:productID "874358719" ;
    schema:publication <http://www.worldcat.org/title/-/oclc/874358719#PublicationEvent/s_l_taylor_et_francis_2010> ;
    schema:publisher <http://experiment.worldcat.org/entity/work/data/317121551#Agent/taylor_et_francis> ; # Taylor et Francis
    schema:url <http://www.doabooks.org/doab?func=fulltext&rid=13390> ;
    schema:url <http://www.gbv.de/dms/bowker/toc/9780203847756.pdf> ;
    schema:url <http://www.doabooks.org/doab?func=fulltext&uiLanguage=en&rid=13390> ;
    schema:url <http://lib.myilibrary.com/detail.asp?ID=278159> ;
    schema:url <http://www.oapen.org/search?identifier=391038> ;
    schema:workExample <http://worldcat.org/isbn/9780203847756> ;
    schema:workExample <http://worldcat.org/isbn/9780415562072> ;
    wdrs:describedby <http://www.worldcat.org/title/-/oclc/874358719> ;
    .


Related Entities

<http://experiment.worldcat.org/entity/work/data/317121551#Agent/taylor_et_francis> # Taylor et Francis
    a bgn:Agent ;
    schema:name "Taylor et Francis" ;
    .

<http://experiment.worldcat.org/entity/work/data/317121551#Person/cortes_pablo> # Pablo Cortés
    a schema:Person ;
    schema:familyName "Cortés" ;
    schema:givenName "Pablo" ;
    schema:name "Pablo Cortés" ;
    .

<http://experiment.worldcat.org/entity/work/data/317121551#Series/routledge_research_in_it_and_e_commerce_law> # Routledge research in IT and E-commerce law
    a bgn:PublicationSeries ;
    schema:hasPart <http://www.worldcat.org/oclc/874358719> ; # Online Dispute Resolution for Consumers in the European Union
    schema:name "Routledge research in IT and E-commerce law" ;
    .

<http://experiment.worldcat.org/entity/work/data/317121551#Thing/commercial_law> # Commercial Law
    a schema:Thing ;
    schema:name "Commercial Law" ;
    .

<http://experiment.worldcat.org/entity/work/data/317121551#Thing/commercieel_recht> # Commercieel recht
    a schema:Thing ;
    schema:name "Commercieel recht" ;
    .

<http://experiment.worldcat.org/entity/work/data/317121551#Thing/dispute_resolution> # Dispute Resolution
    a schema:Thing ;
    schema:name "Dispute Resolution" ;
    .

<http://experiment.worldcat.org/entity/work/data/317121551#Thing/informatie_technologie> # Informatie technologie
    a schema:Thing ;
    schema:name "Informatie technologie" ;
    .

<http://experiment.worldcat.org/entity/work/data/317121551#Thing/informatie_technologie_recht> # Informatie technologie recht
    a schema:Thing ;
    schema:name "Informatie technologie recht" ;
    .

<http://experiment.worldcat.org/entity/work/data/317121551#Thing/information_technology> # Information Technology
    a schema:Thing ;
    schema:name "Information Technology" ;
    .

<http://experiment.worldcat.org/entity/work/data/317121551#Thing/information_technology_law> # Information Technology Law
    a schema:Thing ;
    schema:name "Information Technology Law" ;
    .

<http://experiment.worldcat.org/entity/work/data/317121551#Topic/electronic_commerce> # Electronic Commerce
    a schema:Intangible ;
    schema:name "Electronic Commerce" ;
    .

<http://experiment.worldcat.org/entity/work/data/317121551#Topic/information_technology> # Information technology
    a schema:Intangible ;
    schema:name "Information technology" ;
    .

<http://experiment.worldcat.org/entity/work/data/317121551#Topic/law_in_general_comparative_and_uniform_law_jurisprudence> # Law in general. Comparative and uniform law. Jurisprudence
    a schema:Intangible ;
    schema:name "Law in general. Comparative and uniform law. Jurisprudence" ;
    .

<http://lib.myilibrary.com/detail.asp?ID=278159>
    rdfs:comment "Connect to MyiLibrary resource" ;
    .

<http://worldcat.org/entity/work/data/317121551#CreativeWork/>
    a schema:CreativeWork ;
    schema:description "Erscheint auch als:" ;
    schema:isSimilarTo <http://www.worldcat.org/oclc/874358719> ; # Online Dispute Resolution for Consumers in the European Union
    .

<http://worldcat.org/isbn/9780203847756>
    a schema:ProductModel ;
    schema:isbn "020384775X" ;
    schema:isbn "9780203847756" ;
    .

<http://worldcat.org/isbn/9780415562072>
    a schema:ProductModel ;
    schema:isbn "0415562074" ;
    schema:isbn "9780415562072" ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.