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Open organizations : a model for effectiveness, renewal, and intelligent change

Author: Oscar G Mink
Publisher: San Francisco : Jossey-Bass, ©1994.
Series: Jossey-Bass management series.
Edition/Format:   Print book : English : 1st edView all editions and formats
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Oscar G Mink
ISBN: 0787900281 9780787900281
OCLC Number: 30892689
Description: xxii, 216 pages : illustrations ; 24 cm.
Contents: Part 1: Foundations of open organizations --
Developing open organizations: cultures that can adapt, change, and improve --
Creating unity and responsiveness: the open organization model --
Involving the whole system to diagnose, learn, and initiate change --
Part 2: A guide for change --
Addressing organization-wide issues: the case of precision grinding and manufacturing --
Linking exemplary customer service to values and relationships --
Building open groups: the case of the Travelers Insurance Company --
Renewing trust and quality relationships --
Changing from the individual out: the case of "Cyclops" --
Aligning personal and organizational values --
Conclusion: open organizations and continuous renewal --
Resource for open organizations --
An overview of systems thinking --
Tools and approaches for intervention at the individual, group, and organizational levels --
Methods and activities to support the open organization.
Series Title: Jossey-Bass management series.
Responsibility: Oscar G. Mink [and others].
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