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Operations management

Author: Nigel Slack; Stuart Chambers; Robert Johnston
Publisher: Harlow, England ; New York : Prentice Hall Financial Times, 2004.
Edition/Format:   Print book : English : 4th edView all editions and formats
Summary:
This text presents both a logical path through the activities of operations management and an understanding of the strategic context in which operations managers work. It features worked examples of techniques discussed in the text.
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Document Type: Book
All Authors / Contributors: Nigel Slack; Stuart Chambers; Robert Johnston
ISBN: 0273679066 9780273679066
OCLC Number: 53099107
Description: xxi, 794 pages : color illustrations ; 27 cm
Contents: Preface PART I: INTRODUCTION 1. Operations management 2. The strategic role and objectives of operations 3. Operations strategy PART II: DESIGN 4. Process design 5. The design of products and services 6. Supply network design 7. Layout and flow 8. Process technology 9. Job design and work organization PART III: PLANNING AND CONTROL 10. The nature of planning and control 11. Capacity planning and control 12. Inventory planning and control 13. Supply chain planning and control 14. Enterprise resource planning (ERP) 15. Lean operations and Just-in-time (JIT) 16. Project planning and control 17. Quality planning and control PART IV: IMPROVEMENT 18. Operations improvement 19. Failure prevention and recovery 20. Total quality management PART V: THE OPERATIONS CHALLENGE 21. The operations challenge Case exercise: Oxfam Glossary Index
Responsibility: Nigel Slack, Stuart Chambers, Robert Johnston.

Abstract:

Providing a comprehensive treatment of the subject. This edition emphasises the important topics in operations practice, such as Supply Chain Management, Internet-based technology, Process design,  Read more...

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