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Operations rules : delivering customer value through flexible operations

Author: David Simchi-Levi
Publisher: Cambridge, Mass. : MIT Press, ©2010.
Edition/Format:   Book : EnglishView all editions and formats
Database:WorldCat
Summary:
In recent years, management gurus have urged businesses to adopt such strategies as just-in-time, lean manufacturing, offshoring, and frequent deliveries to retail outlets. Today, however, these much-touted strategies may be risky. Global financial turmoil, rising labor costs in developing countries, and huge volatility in the price of oil and other commodities can disrupt a company's entire supply chain and
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: David Simchi-Levi
ISBN: 9780262014748 0262014742
OCLC Number: 588998862
Description: x, 239 p. : ill., maps ; 24 cm.
Contents: The value of operations --
Operations strategy. From customer value to operations strategy --
Matching products, markets, and strategies --
Procurement and supply contracts as competitive weapons --
Risk mitigation strategies --
Rethinking the role of information technology --
Flexibility : the key enabler. System flexibility --
Process flexibility --
Product design flexibility --
Emerging trends --
The effects of oil price volatility --
Doing well by doing good --
Barriers to success.
Responsibility: David Simchi-Levi.

Abstract:

An expert offers a set of rules that will help managers achieve dramatic improvements in operations performance.  Read more...

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"Chock-full of useful tips, rules, and models that business people can implement immediately. Therein lies the book's true value." R. Subramanian, Montclair State University CHOICE

 
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schema:description"In recent years, management gurus have urged businesses to adopt such strategies as just-in-time, lean manufacturing, offshoring, and frequent deliveries to retail outlets. Today, however, these much-touted strategies may be risky. Global financial turmoil, rising labor costs in developing countries, and huge volatility in the price of oil and other commodities can disrupt a company's entire supply chain and threaten its ability to compete. In Operations Rules, David Simchi-Levi identifies the crucial element in a company's success: the link between the value it provides its customers and its operations strategies. And he offers a set of scientifically and empirically based rules that management can follow to achieve a quantum leap in operations performance."@en
schema:description"Simchi-Levi's rulesùregarding such issues as channels, price, product characteristics, value-added service, procurement strategy, and information technologyùtransform operations and supply chain management from an undertaking based on gut feeling and anecdotes to a science. --Book Jacket."@en
schema:description"Flexibility, says Simchi-Levi, is the single most important capability that allows firms to innovate in their operations and supply chain strategies. A small investment in flexibility can achieve almost all the benefits of full flexibility. And successful companies do not all pursue the same strategies. Amazon and Wal-Mart, for example, are direct competitors, but each focuses on a different market channel and provides a unique customer value propositionùAmazon, large selection and reliable fulfillment; Wal-Mart, low pricesùthat directly aligns with its operations strategy."@en
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