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The organisational context of human services practice

Author: Elizabeth Ozanne; David John Rose
Publisher: South Yarra, Vic. : Palgrave Macmillan, 2012.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
This book provides an up-to-date analysis of contemporary challenges in the environment of human services in Australia. It reviews current theorising about organisations exploring new areas of theory development and their application to human services. Several new areas are explored relating to technology development in the human services; the emergence of new hybrid organisational forms; the notion of human service  Read more...
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Document Type: Book
All Authors / Contributors: Elizabeth Ozanne; David John Rose
ISBN: 9781420256390 1420256394
OCLC Number: 785820879
Description: 1 volume
Responsibility: Elizabeth Ozanne and David Rose.

Abstract:

This book provides an up-to-date analysis of contemporary challenges in the environment of human services in Australia. It reviews current theorising about organisations exploring new areas of theory development and their application to human services. Several new areas are explored relating to technology development in the human services; the emergence of new hybrid organisational forms; the notion of human service work as both knowledge work and 'emotional labour'; the issue of organisational ethics; exploration of the concept of the learning organisation; and new methods for evaluating the organisational performance and social impact of human service organisations. Ozanne & Rose both work at the University of Melbourne.

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