RT Book, Whole DB /z-wcorg/ DS http://worldcat.org ID 57250973 LA English T1 Organizational behavior in health care A1 Borkowski, Nancy., PB Jones and Bartlett Publishers PP Sudbury, Mass. YR 2005 SN 0763747688 9780763747688 AB "Organizational Behavior in Health Care presents a clear understanding of individual and group behavior in healthcare organizational settings. Using an applied focus, the book provides a concise overview of key issues, such as perceptions and attitudes, stress, conflict, conflict management and negotiations, group dynamics, team building, and managing organizational change. This essential new resource gives managers critical insight into understanding workplace problems and dynamics, thus enabling organizations to achieve success through increased job satisfaction and productivity."--Jacket.