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Organizational behavior in health care

Author: Nancy Borkowski
Publisher: Burlington, Massachusetts : Jones & Bartlett Learning, [2016] ©2016
Edition/Format:   eBook : Document : English : Third editionView all editions and formats
Summary:
With the passage of the Affordable Care Act, the industry has experienced some of the most dynamic changes that health care managers have seen. In the coming years, more system-wide changes will occur as we continue our push forward to achieve value-based health care. Health care managers are quickly learning that what worked in the past may not work in the future. Organizational Behavior in Health Care, Third  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Borkowski, Nancy.
Organizational behavior in health care.
Burlington, Massachusetts : Jones & Bartlett Learning, [2016]
(DLC) 2015003497
(OCoLC)901104697
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Nancy Borkowski
ISBN: 9781284051087 1284051080
OCLC Number: 920467939
Description: 1 online resource (xii, 445 pages) : illustrations
Contents: Overview and history of organizational behavior --
Diversity and cultural competency in health care --
Attitudes and perceptions --
Workplace communication --
Content theories of motivation --
Process theory of motivation --
Attribution theory and motivation --
Power, politics, and influence --
Trait and behavioral theories of leadership --
Contingency and situational models of leadership --
Contemporary leadership theories and leadership development --
Stress in the workplace and stress management --
Decision making --
Conflict management and negotiation skills --
Overview of group dynamics --
Groups --
Work teams and team buildings --
Organizational development --
Managing resistance to change.
Responsibility: Nancy Borkowski, DBA, CPA, FACHE, FHFMA, Professor, Department of Health Services Administration, School of Health Professions, University of Alabama at Birmingham, Birmingham, AL.

Abstract:

With the passage of the Affordable Care Act, the industry has experienced some of the most dynamic changes that health care managers have seen. In the coming years, more system-wide changes will occur as we continue our push forward to achieve value-based health care. Health care managers are quickly learning that what worked in the past may not work in the future. Organizational Behavior in Health Care, Third Edition is specifically written for health care managers who are on the front lines every day, motivating and leading others in a constantly changing, complex environment. Designed for graduate-level study, this book introduces the reader to the behavioral science literature relevant to the study of individual and group behavior, specifically in healthcare organizational settings. Using an applied focus, it provides a clear and concise overview of the essential topics in organizational behavior from the healthcare manager's perspective. This title includes an access code for an accompanying website with ebook version and additional resources.

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