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Organizational communication

Author: Peter K Manning
Publisher: New York : A. de Gruyter, ©1992.
Series: Communication and social order.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
This book discusses the semiotic and ethnographic bases for organizational analysis, including the related fieldwork issues confronting the investigator. It explains the importance of rhetorical-dramaturgic and phenomenological strategies for the study of organizations. The arbitrary and culturally based connections in which organizations abound require an understanding of the particulars of cultural scenes, first  Read more...
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Peter K Manning
ISBN: 0202304019 9780202304014 0202304027 9780202304021
OCLC Number: 24871251
Description: xi, 249 pages ; 24 cm.
Contents: pt. I: Theory. 1: Organizing the Study of Communication. Introduction. Dramaturgy. A Natural History. Concepts. Audiences. Contents. 2: Organizational Communication in Context. Introduction. Communication in Context. Changes in Communication in Types of Societies. The Challenge of Postmodernism. Implications of Societal Context for Studying Organizational Communication. Conclusions. 3: Paradigms in Communication Research. Introduction. Paradigms in Communication Research. Functionalist Views of Organization and Organizational Communication. A Theoretical Framework for Organizational Analysis: Loose Coupling and Discourse Analysis. Conclusions --
pt. II: Field Studies. 4: Examples. Introduction. The Basis for Selecting Studies of Organizational Meanings. Discussion of Research Modalities: Selected Studies. Conclusions. 5: Internal Communication I: Two Ethnographic Studies of Communication. Introduction. A Research Agenda. The Cases: The Nuclear Installations Inspectorate and the Police. Comparative Analysis. Conclusions. 6: Internal Communication II: Paradox, Routines, and Resolutions. Introduction. Message Analysis. Paradox and Resolutions. Resolutions and Organizational Culture. Organizations and Information. Conclusions. 7: External Communication I: Crisis, Routine, and Program in American Policing. Introduction. American Policing and its Dilemmas. The Drama of Control. Types of External Police Communication: Crisis. Strategic External Communication: Community Policing. Assumptions about the Problem: Four Facets. Organizational Contexts and Rhetorical Strategies. Conclusions. 8: External Communication II: Safety Discourse. Introduction. Focus: Discourse. Communicating Risks through Organizational Discourse. Nuclear Discourse. The Natural History of Licensing as a Metaphor for Safety. Conclusions --
pt. III: Inferences and Directions. 9: Lessons for the Field. Introduction. A Paradigm for Field Research. Field Notes. Writing and Writing Up. Conclusions. 10: Aspects of Postmodern Ethnography of Communication. Introduction. Postmodernism. Foci of Ethnography. Doing Postmodernism Ethnography. Conclusions.
Series Title: Communication and social order.
Responsibility: Peter K. Manning.

Abstract:

This book discusses the semiotic and ethnographic bases for organizational analysis, including the related fieldwork issues confronting the investigator. It explains the importance of rhetorical-dramaturgic and phenomenological strategies for the study of organizations. The arbitrary and culturally based connections in which organizations abound require an understanding of the particulars of cultural scenes, first observed, later conceptualized through semiotic theory. Organizational Communication includes a series of examples from applied semiotics research in nuclear regulatory policy making, truth telling, regulatory control (by, among others, the police), and risk analysis. These data provide the basis for a critique of the limits of earlier analyses of organizational change, such as those offered by structuralist theories. Dr. Manning concludes with an assessment of the postmodernist ethnographic strategies that have evolved as a response to a larger representational crisis, and of the implications of these strategies for the study of organizational culture.

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