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Organizational performance and measurement in the public sector : toward service, effort, and accomplishment reporting

Author: Arie Halachmi; Geert Bouckaert
Publisher: Westport, Conn. : Quorum Books, 1996.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:

This collection of articles aims to put performance measurement in the public sector in perspective by relating it to the budgeting, auditing, and policy making processes. Towards that end, the  Read more...

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Additional Physical Format: Online version:
Organizational performance and measurement in the public sector.
Westport, Conn. : Quorum Books, 1996
(OCoLC)605227899
Online version:
Organizational performance and measurement in the public sector.
Westport, Conn. : Quorum Books, 1996
(OCoLC)606208996
Document Type: Book
All Authors / Contributors: Arie Halachmi; Geert Bouckaert
ISBN: 0899309585 9780899309583
OCLC Number: 32548005
Description: xii, 347 pages : illustrations ; 24 cm
Contents: Foreword / Hatry, Harry P. --
1. Positioning Performance Measurement for the Twenty-First Century / John M. Greiner --
2. Redeeming the Promise of Performance Measurement: Issues and Obstacles for Governments in the United States / Paul D. Epstein --
3. Promises and Possible Pitfalls on the Way to SEA Reporting / Arie Halachmi --
4. Implementing Service Efforts and Accomplishments Reporting: The Portland Experience / Daniel E. O'Toole and Brian Stipak --
5. Institutionalizing SEA Reporting across the Budget / Mary M. Timney --
6. Integrating Performance Measurement and Budgeting / Gerasimos A. Gianakis --
7. The Political Economy of Performance Measurement / Tony Bovaird --
8. Annual Performance Accounting and Auditing: Is It Possible? / Bo Sandberg --
9. Productivity in Professional Services: To Measure or Not to Measure / Jean Harvey --
10. Local Government Standards via Professional Associations: How Useful Are They for Gauging Performance? / David N. Ammons.
Responsibility: edited by Arie Halachmi and Geert Bouckaert.

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?The editors did an excellent job of ensuring that, taken as a whole, the articles carry the reader from the building blocks of performance measurement (including basic definitions and tools) to some Read more...

 
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