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E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/13126265 Title: Out of the crisis Author: W Edwards Deming Publisher: Cambridge, Mass. : Massachusetts Institute of Technology, Center for Advanced Engineering Study, ©1986. ISBN/ISSN: 0911379010 9780911379013 OCLC:13126265

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Out of the crisis

Author:	W Edwards Deming
Publisher:	Cambridge, Mass. : Massachusetts Institute of Technology, Center for Advanced Engineering Study, ©1986.
Edition/Format:	Book : EnglishView all editions and formats
Summary:	The author explains what he believes managers have been doing wrong, informs them what they must do, and shows them Demings' Way Out of the crisis.
Rating:	(not yet rated) 0 with reviews - Be the first.

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Document Type:	Book
All Authors / Contributors:	W Edwards Deming Find more information about:
ISBN:	0911379010 9780911379013
OCLC Number:	13126265
Description:	xiii, 507 p. : ill. ; 22 cm.
Contents:	Chain reaction: quality, productivity, lower costs, capture the market -- Principles for transformation of western management -- Diseases and obstacles -- When? how long -- Questions to help managers -- Quality and the consumer -- Quality and productivity in service organizations -- Some new principles of training and leadership -- Operational definitions, conformance, performance -- Standards and regulations -- Common causes and special causes of improvement, stable system -- More examples of improvement downstream -- Some disappointments in great ideas -- Two reports to management -- Plan for minimum average total cost for test of incoming materials and final product -- Organization for improvement of quality and productivity -- Some illustrations for improvement of living.
Responsibility:	W. Edwards Deming.

Abstract:

The author explains what he believes managers have been doing wrong, informs them what they must do, and shows them Demings' Way Out of the crisis.

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