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Out of the crisis

Autor: W Edwards Deming
Editorial: Cambridge, Mass. : Massachusetts Institute of Technology, Center for Advanced Engineering Study, 1988, ©1986.
Edición/Formato:   Print book : Inglés (eng)Ver todas las ediciones y todos los formatos
Base de datos:WorldCat
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Tipo de material: Recurso en Internet
Tipo de documento: Libro/Texto, Recurso en Internet
Todos autores / colaboradores: W Edwards Deming
ISBN: 0911379010 9780911379013
Número OCLC: 61396368
Descripción: xiii, 507 pages : illustrations ; 22 cm
Contenido: Chain reaction: quality, productivity, lower costs, capture the market --
Principles for transformation of western management --
Diseases and obstacles --
When? how long --
Questions to help managers --
Quality and the consumer --
Quality and productivity in service organizations --
Some new principles of training and leadership --
Operational definitions, conformance, performance --
Standards and regulations --
Common causes and special causes of improvement, stable system --
More examples of improvement downstream --
Some disappointments in great ideas --
Two reports to management --
Plan for minimum average total cost for test of incoming materials and final product --
Organization for improvement of quality and productivity --
Some illustrations for improvement of living.
Responsabilidad: W. Edwards Deming.

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