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Peace skills : manual for community mediators

Author: Alice F Evans; Robert A Evans
Publisher: San Francisco, Calif. : Jossey-Bass ; Chichester : Wiley, 2001.
Edition/Format:   Print book : English
Summary:

A hands-on resource for teaching peace-building skills to community leaders worldwide. It is designed as a take-home resource to support workshop participants as they return to their communties and  Read more...

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Document Type: Book
All Authors / Contributors: Alice F Evans; Robert A Evans
ISBN: 0787947997 9780787947996
OCLC Number: 45766119
Description: 128 pages
Contents: Section One: Assumptions about Conflict and the Role of Peacebuilders; Assumptions about Conflict; Conflict Transformation; The Role of Peacebuilders; Resources for Peacebuilders; The Normality of Conflict; A Variety of Approaches; Application Exercises; Understanding Conflict and the Role of Mediation; Responses to Conflict; Sources and Types of Conflict; Approaches to Addressing Conflict; The Limits of Mediation; Justice and? Neutrality?; Application Exercises; Section Two: Introduction to Mediation; Mediation: A Tool for Empowering Others; Mediation Versus Arbitration; A Four-Stage Approach to Mediation; A Mediation Tool Kit; Application Exercise; Before Mediation: Laying the Foundation; Getting the Parties to the Table; The Role of Co-Mediators; Personal Preparation; Application Exercises; The Introduction Stage: Providing Safety; Getting Off on the Right Foot; What to Say: Introductory Comments; Providing a Safe Place; Application Exercises; The Story-Telling Stage: Offering Understanding; Who Goes First?; Understanding as the Primary Goal; Questions and Statements; Dealing with Interruptions; Dealing with Provocative Statements; Taking Notes and Listening for Issues; Building on Safety and Understanding; Application Exercises; The Problem-Solving Stage: Building Joint Ownership; Clarify the Issues; Identify Common Concerns; Select One Issue; Focus on Interests; Generate Options; Evaluate and Choose Options; Problem Solving as a Transformative Process; Application Exercises; Additional Tools for Problem Solving; Tools for Defining Problems; Tools for Breaking Impasse; Application Exercises; The Agreement Stage: Seeking Sustainability; Tips for Writing the Agreement; Presenting the Agreement; When Not to Finalize Agreements; Providing Opportunity; Application Exercise; Moving Toward Reconciliation: Letting Go of the Past; Tell and Retell; Additional Steps; Application Exercise; Section Three: Communication Skills and Tools; Listening Skills; Paraphrasing; Summarizing; Body Language; Listening as Transformation; Application Exercises; Language in Mediation; Moving from Generalities to Specifics; Laundering Language; Hearing Hidden Offers; Application Exercises; Emotions in Conflict; The Importance of Self-Awareness; A Range of Mediator Responses; Summary; Application Exercises; Section Four: Building Peace in Communities; Designing a Peacebuilding Process; Mediation Skills and the Struggle for Justice; Extending Mediation Values into Group Conflict; The Power of Process; Principles of Good Process; Conclusion: A Transformative Process for Community Empowerment; Application Exercises.
Responsibility: Alice Frazer Evans and Robert A. Evans.

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"This guide is packed with information... Any skilled leader who takes the time to carefully study it can lead successful workshops." (Provident Bookfinder, 2/02)

 
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