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People-focused knowledge management : how effective decision making leads to corporate success

Author: Karl M Wiig
Publisher: Boston : Elsevier Butterworth-Heinemann, 2004.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Focuses on research findings in cognitive science and related fields to describe how people actually work. This work also focuses on how people learn, remember, make decisions, solve problems and  Read more...

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Karl M Wiig
ISBN: 0750677775 9780750677776
OCLC Number: 224041562
Notes: Formerly CIP.
Description: xxvi, 365 p. : ill. ; 23 cm.
Contents: Ch. 1. Competing in the global economy requires effective enterprises --
Ch. 2. The effective enterprise --
Ch. 3. Actions are initiated by knowledgeable people : people make decisions and act using different kinds of mental functions --
Ch. 4. Mental and structural reference models --
Ch. 5. A knowledge model for personal situation-handling --
Ch. 6. Enterprise situation-handling --
Ch. 7. People-focused knowledge management in daily operations --
Ch. 8. People-focused knowledge management expectations --
App. A. Examples of knowledge management analysis approaches --
App. B. Examples of knowledge management practices and initiatives --
App. C. Memory and knowledge categorizations.
Responsibility: Karl M. Wiig.
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"Karl Wiig's understanding of the human and organization dynamics of KM is unsurpassed. His decades of experience and insight are captured in this seminal work." -- Carla O'Dell, Ph.D., President, Read more...

 
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