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Perfect phrases for managing your small business

Author: Robert Bacal; Nancy Moore
Publisher: New York : McGraw Hill, ©2009.
Series: Perfect Phrases.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:

Whether it's selling real estate, managing a business, or handling any tough scenario, the Perfect Phrases series has the tools for precise, effective communication. With Perfect Phrases books,  Read more...

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Genre/Form: Electronic books
Terminology
Additional Physical Format: Print version:
Bacal, Robert.
Perfect phrases for managing your small business.
New York : McGraw Hill, ©2009
(OCoLC)312683525
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Robert Bacal; Nancy Moore
ISBN: 9780071641876 0071641874 9780071600521 0071600523
OCLC Number: 303698175
Description: 1 online resource.
Contents: Preface; About the Authors; Chapter 1. Introduction; Good News About Small Business Failures; More Small Business Good News for the 2000s; The Bad News? Heavy Dose of Reality; Effective Decision Making, Effective Small Businesses; Using This Book; Chapter 2. Beginning-Entrepreneurs, Start Your Thinking; Deciding if Business Ownership/Management Is for You; Start-up Knowledge and Skills; Advice and Input: The Help of Strangers?; Social and Family Support; Financial Resources; Clarifying Values and Motivations; Defining Success; Involving Family, Trusted Advisors; Guiding Principles. Chapter 3. Your Formal Business PlanExecutive Summary; Business Overview; Vision and Mission Statements; Key Objectives, Goals, and Initiatives; Products, Services, and Market; Implementation Plan; Financial Plans; Guiding Principles; Chapter 4. Presenting Your Business Plan or Business Proposal; Your Goals; Audience Expectations and Needs; Preparation; Your Introduction; Overview of the Business Plan/Proposal; Presentation of Details; Use of Visuals and Handouts; Responding to Questions and Reacting to Glitches; Conclusion/Summary; Guiding Principles. Chapter 5. Self-Motivation, Self-Management, and Mind-SetWhen Times Get Tough; Managing Your Time; Creative Visualization; Staying Sharp; Taking Breaks, Taking Vacations; Challenging Yourself and Setting Goals; Positive Self-Talk; Staying Focused and Improving Concentration; Staying Energized; Staying Organized; Being Realistic About Setbacks; Rewarding Yourself; Guiding Principles; Chapter 6. Personnel, Hiring, and Policies; Writing a Job Description; Writing Help Wanted Ads; Selecting for Interviewing; Interviewing for Hiring; Communicating with Applicants; Writing Policies. Guiding PrinciplesChapter 7. Employee Orientation and Training; Orientation: Welcoming New Employees (First Day); Orientation: Job Expectations and Company Culture; Training: Explaining; Training: Demonstration and Practice; Training: Practice and Feedback; Buddying Up or Shadowing; Setting Up Other Learning Activities; Guiding Principles; Chapter 8. Leadership, Employee Motivation, Work Climate, and Credibility; Communicating Values, Mission, and Vision; Living and Demonstrating Values and Vision; Encouraging Participation and Engagement. Inspiring and Motivating Employees Through RecognitionCredibility and Trust; Guiding Principles; Chapter 9. Managing Employee Performance; Setting Goals with Employees; Giving Informal Feedback; Doing Formal Evaluations; Empowering Employees; Delegating to Employees; Guiding Principles; Chapter 10. Communicating Bad or Difficult News; Announcing Salary Freezes or Cuts; Requesting More Work Hours; Announcing Job Description Changes and Duty Changes; Reporting Government Regulation Changes; Canceling or Altering Vacations; Reporting That the Company Is in Trouble; Dealing with Personal Tragedy.
Series Title: Perfect Phrases.
Responsibility: Robert Bacal, Nancy Moore.

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