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Performance improvement methods : fighting the war on waste

Author: H J Harrington; Kenneth C Lomax
Publisher: New York : McGraw-Hill, ©2000.
Series: Harrington's performance improvement series.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"To win the worldwide competitive war, corporations and organizations must use state-of-the-art performance improvement weapons. H. James Harrington's Performance Improvement Methods introduces and defines today's optimal systems and processes for identifying and preventing organizational inefficiency, and ensuring continuous improvement in your company's productivity and performance levels."--BOOK JACKET. "This  Read more...
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Details

Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: H J Harrington; Kenneth C Lomax
ISBN: 0070271410 9780070271418
OCLC Number: 43324202
Description: xxxii, 395 pages : illustrations ; 25 cm + 1 computer optical disc (4 3/4 in.).
Details: System requirements: Windows 3.1 or higher; Sound Blaster or similar sound card; 8 MB RAM; 4MB free disk space.
Contents: Waging a war on Waste --
Roadblocks to Performance Improvement --
Measurement Systems --
What Are Data? --
Attributes and Variables Data --
Location Data --
Problem Definition --
Description of Problems --
Guidelines and Tips --
Examples of Poor Problem Statements --
Problem Statement Examples from Everyday Life --
Overview of Weapons Classified as Battle Plans --
Overview of Weapons Classified as Data-Analysis Weapons --
Overview of Weapons Classified as Idea-Generation Weapons --
Overview of Weapons Classified as Decision-Making Weapons --
Overview of Weapons Classified as Action-Execution Weapons --
Basic Battle Plans --
Chapter Preview --
WOW Weapon: Area Activity Analysis (AAA) --
Just the Facts --
What Is Area Activity Analysis? --
Prepare for AAA --
Develop Area Mission Statement --
Define Area Activities --
Develop Customer Relationships --
Analyze the Activity's Efficiency --
Develop Supplier Partnerships --
Performance Development --
Additional Ammunition --
WOW Weapon: Organizational Change Management --
Just the Facts --
Defining Current-State Pain --
Establishing a Clear Vision of Future-State Solution --
Defining Change Roles --
Mapping Change Roles --
Defining the Degree of Change Required --
Developing the Organizational Change Management Plan --
Implementing the Change Management Plan --
Additional Ammunition --
WOW Weapon: Performance Standards (PS) --
Just the Facts --
Additional Ammunition --
WOW Weapon: Shewhart Cycle (Plan-Do-Check-Act) --
Just the Facts --
To Summarize --
Additional Ammunition.
Series Title: Harrington's performance improvement series.
Responsibility: H. James Harrington, Kenneth C. Lomax.
More information:

Abstract:

Using exercises, icons, games, definitions, entertaining case histories, and more, this book presents the weapons needed to promote efficiency, productivity, and opportunity maximization in various  Read more...

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