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Personal safety for social workers

Author: Pauline Bibby
Publisher: Aldershot, Hants, England ; Brookfield, Vt., USA : Arena, ©1994.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Aimed at employers, managers and staff in social work agencies, this work addresses concern about violence towards social workers from clients. It offers advice on putting the risks of violence in  Read more...

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Details

Document Type: Book
All Authors / Contributors: Pauline Bibby
ISBN: 1857421957 9781857421958
OCLC Number: 30543776
Description: ix, 211 p. ; 24 cm.
Contents: Foreword --
Introduction --
Pt. 1. Background --
1. Violence at work --
2. The risks in perspective --
3. Violence against social workers --
4. Defining violence and aggression --
5. Employer and employee roles --
6. Safety in the social work setting --
7. Developing a policy --
8. Implementing a policy --
9. Reporting violent incidents --
10. The workplace --
11. Residential and day care settings --
12. Away from the workplace --
13. After-care --
Pt. 2. Guidelines for social workers --
14. Interviewing techniques --
15. Non-verbal communication --
16. Coping with violence --
17. Developing assertiveness --
18. Travel guidelines --
Pt. 3. Training for safety --
Guidelines for trainers --
Task 1 Introduction to violence at work --
Task 2 The manager's role --
Task 3 Coping with violence --
Task 4 Communication skills --
Task 5 Developing a policy and procedures --
Task 6 Practical steps to safety --
Appendix --
Select bibliography --
Useful organizations.
Responsibility: compiled and edited by Pauline Bibby ; foreword by Diana Lamplugh.

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'There is a profusion of good advice, with checklists frequently used. Readers will gain a good overall grasp of the issues involved in this increasingly important field, and an expanded set of ideas Read more...

 
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