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Pfeiffer's classic activities for managing conflict at work : the most enduring, effective, and valuable training activities for managing workplace conflict

Author: Jack Gordon
Publisher: San Francisco, CA : Jossey-Bass/Pfeiffer, ©2003.
Series: Pfeiffer's classic activities.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Provides a range of different approaches - activities, exercises, and models - to help you understand why conflict occurs and how to manage it. A compilation of material chosen from three decades of  Read more...

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Genre/Form: Problems and exercises
Problems, exercises, etc
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Jack Gordon
ISBN: 0787967084 9780787967086 0999000608 9780999000601
OCLC Number: 51939161
Description: xviii, 430 pages : illustrations ; 30 cm.
Contents: Presentation and discussion resources. The art of creative fighting / H.B Karp --
Conflict-resolution strategies / Joan A. Stepsis --
Win/lose situations / Gerry E. Wiley --
A taxonomy of intergroup conflict-resolution strategies / Daniel C. Feldman --
Developing collaboration in organizations / Udai Parkeek --
Constructive conflict in discussions : learning to manage disagreements effectively Julia T. Wood --
Dealing with disruptive people in meetings / John E. Jones --
Confrontational communication / Merna L. Skinner --
A positive approach to resistance / H.B. Karp --
Breaking down boundaries : breaking through resistance / Ron Ashkenas --
Experiential learning activities. Experiential learning activities : conflict and the team. What to look for in groups : an observation guide / Philip G. Hanson --
Conflict styles : organizational decision making / Donald T. Simpson --
Win as much as you can : an intergroup competition / W. Gellerman --
Power poker : what's in it for me? / Linda Raudenbush, Steve Sugar --
Trouble in manufacturing : managing interpersonal conflict / John E. Oliver --
Dynasell : hidden agendas and trust / William W. Kibler --
Current status : a feedback activity on trust / Robert N. Glenn --
Experiential learning activities : conflict and the individual. Retaliatory cycle : introducing the elements of conflict / Daniel Dana --
Alter ego : saying what you mean / Duane C. Tway --
Conflict role play : resolving differences / Robert P. Belforti [and others] --
Resistance : a role play / H.B. Karp --
Neutral corner : deciding on an issue / Linda Raudenbush, Steve Sugar --
Communication games : eliminating unproductive behavior during performance reviews / Don Morrison --
The company task force : dealing with disruptive behavior / Suzanne W. Whitcomb --
Experiential learning activities : conflict and the organization. Budget cutting : conflict and consensus seeking / Terry L. Maris --
Winterset High School : an intergroup-conflict simulation / Charles E. List --
Crime-fighting task force : understanding political tactics in groups / R. Bruce McAfee, Robert A. Herring III --
Piccadilly Manor : improving decision making in a political milieu / A. Carol Rusaw --
Merger mania : understanding intercultural negotiation / John Chesser --
Lindell-Billings Corporation : a confrontational role play / Thomas H. Patten, Jr. --
Inventories, questionnaires, and surveys. Conflict management climate index / Bob Crosby, John J. Scherer --
Cornerstones : a measure of trust in work relationships / Amy M. Birtel, Valerie C. Nellen, Susan B. Wilkes --
The team effectiveness critique / Mark Alexander --
Trust-orientation profile / Myron R. Chartier --
Conflict-management style survey / Marc Robert --
Communication audit : a pairs analysis / Scott B. Parry --
Inventory of anger communication (IAC) / Millard J. Bienvenu, Sr. --
The defensiveness inventory / Beverly Byrum-Robinson, B.J. Hennig.
Series Title: Pfeiffer's classic activities.
Other Titles: Classic activities for managing conflict at work
Managing conflict at work
Responsibility: edited by Jack Gordon.

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