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The PLA reader for public library directors and managers
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The PLA reader for public library directors and managers

Author: Kathleen M Hughes; Public Library Association.
Publisher: New York : Neal-Schuman Publishers, ©2009.
Edition/Format:   Book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Kathleen M Hughes; Public Library Association.
ISBN: 9781555706845 1555706843
OCLC Number: 316058663
Description: v, 369 p. : ill., maps ; 23 cm.
Contents: Public library standards and PLA planning models / by Greta Southard --
Characteristics and trends of public libraries in public library data service statistical report / by Mijung Yoon and Lauren Teffeau --
No easy targets : six libraries in the economy's dark days / by Suzann Holland and Amanda VerPloeg --
Forming and funding public library foundations / by Benjamin Goldberg --
Advocacy basics / by Metropolitan Group with PLA @ Your Library Taskforce --
Advocate for more : focus on legislative funding / by Stephanie Gerding --
A+ partners in education : linking libraries to education for a flourishing future / by Valerie J. Gross --
Staffing public libraries : are there models or best practices? / by Jeanne Goodrich --
Leadership and generosity / by Daniel L. Walters --
Retaining and motivating high-performing employees / by Paula M. Singer and Jeanne Goodrich --
High-impact retention : retaining the best and the brightest / by Jeanne Goodrich and Paula M. Singer --
Great expectations : an interview with Jim Collins / by Lisa Richter --
Branch management : an analysis of Minneapolis-St. Paul area public libraries / by Chad Lubbers --
Getting your money's worth : how to hire the right consultants / by Paula M. Singer and Sandra Nelson --
The library balanced scorecard / by Joe Matthews --
Library communication / by Sandra Nelson --
Identifying options for groups / by Sandra Nelson --
Reaching agreement with groups / by Sandra Nelson --
Presenting data / by Sandra Nelson --
Assessing your library's physical message / by Cheryl Bryan --
The importance of intellectual freedom training / by Catherine Lord --
Intellectual freedom in belief and practice / by Michael Harkovitch, Amanda Hirst, and Jenifer Loomis --
Barefoot in Columbus : the legacy of Kreimer and the legality of public library access policies concerning appearance and hygiene / by James Kelly --
Reference services in a flat world / by Susan Hildreth --
What is virtual reference anyway? / by Richard W. Boss --
Ethical responsibilities and legal implications of providing health information / by Barbara Palmer Casini and Andrea Kenyon --
The realities of today's reference desk / by Sally Decker Smith and Roberta Johnson --
Virtually seamless : exploring the role of virtual public librarians / by Janet Clapp and Angela Pfeil --
Library service planning with GIS and census data / by Denice Adkins and Denyse K. Sturges --
eContent / by Richard W. Boss --
Blogs and wikis / by Richard W. Boss --
RFID technology for libraries / by Richard W. Boss.
Responsibility: edited by Kathleen M. Hughes for the Public Library Association.

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