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Policy deployment : the TQM approach to long-range planning

Author: Bruce M Sheridan
Publisher: Milwaukee, Wis. : ASQC Quality Press, ©1993.
Edition/Format:   Print book : EnglishView all editions and formats
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Genre/Form: Case studies
Additional Physical Format: Online version:
Sheridan, Bruce M., 1959-
Policy deployment.
Milwaukee, Wis. : ASQC Quality Press, ©1993
(OCoLC)623263513
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Bruce M Sheridan
ISBN: 0873891295 9780873891295
OCLC Number: 27937813
Description: 120 pages : illustrations ; 26 cm
Contents: Text road map --
History of management --
Total quality management --
Policy deployment --
Large corporation case study --
Small corpoation case study --
What next? Japanese approach to TQM --
Ten-step case study --
Epilogue.
Responsibility: Bruce M. Sheridan.

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