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Post-Merger Integration and the Management of Information and Communication Systems : an analytical framework and its application in tourism

Author: Alexis Papathanassis
Publisher: Wiesbaden : Deutscher Universitätsverlag, 2004.
Series: Strategie, Marketing und Informationsmanagement.
Edition/Format:   eBook : Document : English : Gabler edition WissenschaftView all editions and formats
Summary:
In the context of post-merger integration there is a tendency to perceive information and communication systems (ICS) as "technical components" or even as "departments" that need to be integrated. The discussion revolves mainly around technical issues and the restructuring of the IT-function(s). Alexis Papathanassis postulates that ICS ought to be treated as a complex and demanding management process and that it  Read more...
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Details

Genre/Form: Electronic books
Additional Physical Format: Print version:
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Alexis Papathanassis
ISBN: 9783322818799 3322818799
OCLC Number: 851796182
Description: 1 online resource (xviii, 301 pages 35 illustrations).
Contents: 1.0 Introduction --
1.1 Research topic --
1.2 Research imperative --
1.3 Research methodology --
1.4 Structural logic of the dissertation --
2.0 Literature review --
2.1 Merger literature and research: Theoretical context --
2.2 Merger theory and practice: Evaluation and implications --
2.3 The role of post merger integration in mergers --
2.4 The importance of information & communication systems in post merger integration --
2.5 Establishing the basis for the creation of a management framework for post-merger ICS --
3.0 ICS Management within post merger integration: analytical framework construction --
3.1 VIP concept: The path from vision to process --
3.2 Towards an integrated concept for ICS management within mergers --
3.3 Post-merger ICS management concept overview: Managing systems for integration value --
POMICS --
3.4 POMICS application variants --
3.5 Synergy equals syskepsis and synpraxis --
4.0 Concept of value in tourism mergers --
4.1 Mergers in tourism: Historical overview and rationale --
4.2 Key sources of merger value in tourism --
5.0 Integration meaning in the world of TUI --
5.1 Integration visualisation: The Y model --
5.2 Y model of Integration: Strengths and risks --
5.3 Rules of the game in the world of TUI: Integration of equals --
5.4 Evaluation of visualisation --
integration game rules relationship: Implications --
6.0 ICS integration potential in the world of TUI --
6.1 The importance of ICS for integration in TUI --
6.2 ICS management competence --
6.3 ICS integration strategy: A mixture of approaches --
7.0 TUI's ICS integration operations --
7.1 Apollo systems development process --
7.2 Apollo programme organisation --
8.0 Synthesis and recommendations --
8.1 Diagnosis: Case study overview of results, impact and recommendations --
8.2 Demonstrating the value of a holistic understanding --
8.3 Final word on the case study results --
9.0 Research implications & reflections --
9.1 Wider research implications: Evaluating current developments in tourism --
9.2 Critical evaluation of the POMICS framework --
10.0 Epilogue --
10.1 Research summary --
10.2 Proposals for further research --
10.3 Closing word --
Appendix A --
Glossary of terms --
Appendix B --
Core tourism processes: An overview --
Appendix C --
Secondary research sources --
Appendix D --
Primary research design & results --
Bibliography & references.
Series Title: Strategie, Marketing und Informationsmanagement.
Responsibility: by Alexis Papathanassis.

Abstract:

In the context of post-merger integration there is a tendency to perceive information and communication systems (ICS) as "technical components" or even as "departments" that need to be integrated. The discussion revolves mainly around technical issues and the restructuring of the IT-function(s). Alexis Papathanassis postulates that ICS ought to be treated as a complex and demanding management process and that it should be acknowledged as a key enabler of merger value realization. As such, it requires a holistic consideration and a systemic understanding. He presents the "Post-merger information and communication systems framework" (POMICS), a conceptual tool supporting the analysis effort required to achieve a sufficient depth of understanding. Its application on a real-life post-merger integration situation in a tourism company serves as a validation and as an illustration of the framework's potential value. It also gives valuable insights into some of the key questions facing the entire tourism sector today.

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