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The power of a positive No : how to say No and still get to Yes

Auteur: William Ury
Uitgever: New York : Bantam Books, 2007.
Editie/Formaat:   Print book : EngelsAlle edities en materiaalsoorten bekijken.
Database:WorldCat
Samenvatting:
In today's world of high stress and limitless choices, the pressure to give in and say Yes grows ever greater, producing overload and overwork and eroding ethics. Every day we find ourselves in situations where we need to say No--to people at work, at home, and in our communities--because No is the word we must use to protect ourselves and to stand up for what matters to us. But the wrong No can also destroy what we  Meer lezen...
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Details

Soort document: Boek
Alle auteurs / medewerkers: William Ury
ISBN: 9780553804980 0553804987
OCLC-nummer: 70718568
Beschrijving: xii, 257 p. : ill. ; 22 cm.
Inhoud: Getting to no --
Introduction: Great gift of no --
Prepare: Uncover your yes; Empower your no; Respect your way to yes --
Deliver: Express your yes; Assert your no; Propose a yes --
Follow through: Stay true to your yes; Underscore your no; Negotiate to yes --
Conclusion: Marriage of yes and no.
Verantwoordelijkheid: William Ury.

Fragment:

In today's world of high stress and limitless choices, the pressure to give in and say Yes grows ever greater, producing overload and overwork and eroding ethics. Every day we find ourselves in situations where we need to say No--to people at work, at home, and in our communities--because No is the word we must use to protect ourselves and to stand up for what matters to us. But the wrong No can also destroy what we most value by alienating and angering people--that's why saying No the right way is crucial. This book gives you a simple three-step method for saying a Positive No. It will show you how to assert and defend your key interests; how to make your No firm and strong; how to resist the other side's aggression and manipulation; and how to do all this while still getting to Yes.--From publisher description.

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