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The power of ultimate Six Sigma : Keki Bhote's proven system for moving beyond quality excellence to total business excellence

Author: Keki R Bhote
Publisher: New York : AMACOM, 2003.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
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Document Type: Book
All Authors / Contributors: Keki R Bhote
ISBN: 0814407595 9780814407592
OCLC Number: 50270103
Description: xvi, 351 p. : ill. ; 23 cm.
Contents: pt. 1. The Power of Ultimate Six Sigma --
Evolution and Infrastructure. Ch. 1. The Power of Ultimate Six Sigma: A Reach-Out Purpose --
Business to Solve the World's Ills at a Profit. Ch. 2. From Infirmity of the Hyped Six Sigma to the Power of Ultimate Six Sigma. Ch. 3. The Scope, Structure, and Methodology of the Power of Ultimate Six Sigma --
pt. 2. The Power of Ultimate Six Sigma --
From Shareholder Value to Stakeholder Value. Ch. 4. From Mere Customer Satisfaction to Customer Loyalty. Ch. 5. From Blinkered Micromanagement to Leadership with Panoramic Vision. Ch. 6. Organization: From the Straitjacket of Taylorism to the Freedom of a Culture of Entrepreneurship. Ch. 7. Employees: From Industrial Autocracy Toward Industrial Democracy.
Responsibility: Keki R. Bhote.

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