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Practical performance indicators - 1992 : documenting the Citizens' Charter consultation for U.K. public libraries with examples of PIs and surveys in use

Author: John Sumsion; Loughborough University of Technology. Library and Information Statistics Unit.
Publisher: [Loughborough] : Library and Information Statistics Unit, Dept. of Information and Library Studies, Loughborough University of Technology, 1993.
Series: Occasional paper (Loughborough University of Technology and Information Statistics Unit), no. 5.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
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Document Type: Book
All Authors / Contributors: John Sumsion; Loughborough University of Technology. Library and Information Statistics Unit.
ISBN: 0948848529 9780948848520
OCLC Number: 28747889
Description: 1 volume (various pagings) ; 30 cm
Series Title: Occasional paper (Loughborough University of Technology and Information Statistics Unit), no. 5.
Responsibility: written and compiled by John Sumsion.

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