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Practical speech user interface design

Author: James R Lewis
Publisher: Boca Raton : CRC Press, ©2011.
Series: Human factors and ergonomics.
Edition/Format:   Print book : Document   Computer File : EnglishView all editions and formats
Summary:
"Although speech is the most natural form of communication between humans, using speech to communicate with machines is anything but natural. Drawing from psychology, human-computer interaction, linguistics, and communication theory, this book provides a comprehensive yet concise survey of practical speech user interface design. The text presents research and practice-based guidance for the development of usable  Read more...
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Material Type: Document, Internet resource
Document Type: Book, Computer File, Internet Resource
All Authors / Contributors: James R Lewis
ISBN: 9781439815847 1439815844
OCLC Number: 641535526
Description: xvii, 326 pages ; 24 cm.
Contents: Speech technologies --
Key concepts in human language and communication --
Self-service technologies --
The importance of speech user interface design --
Speech user interface development methodology --
Getting started: high-level design decisions --
Getting specific: low-level design decisions --
From "hello world" to "the planets": prototyping SUI designs with VoiceXML --
Final words.
Series Title: Human factors and ergonomics.
Responsibility: James R. Lewis.

Abstract:

"Although speech is the most natural form of communication between humans, using speech to communicate with machines is anything but natural. Drawing from psychology, human-computer interaction, linguistics, and communication theory, this book provides a comprehensive yet concise survey of practical speech user interface design. The text presents research and practice-based guidance for the development of usable speech user interfaces, such as the interactive voice response applications designed to provide phone-based call routing and self-service. The author, a leading human factors engineer, covers both high- and low-level decisions and also includes VoiceXML code examples"--

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"Whether you are a scholar looking to study various aspects related to the use of speech recognition technology in interactive systems or a practitioner working on designing and implementing Read more...

 
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