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The practitioner's guide to mediation : a client-centered approach

著者: Stephen K Erickson; Marilyn S McKnight
出版商: New York : Wiley, ©2001.
版本/格式:   图书 : 英语查看所有的版本和格式
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材料类型: 互联网资源
文件类型: 书, 互联网资源
所有的著者/提供者: Stephen K Erickson; Marilyn S McKnight
ISBN: 047135368X 9780471353683
OCLC号码: 44802878
描述: ix, 275 p. ; 23 cm.
内容: 1 What Is Mediation? 1 --
Mediation Is Not New; It Is a New Way of Thinking 3 --
Blueprint for Becoming a Mediator 4 --
Mediation's Bright Future 5 --
Litigation Does Not Work 6 --
Considering Mediation as a Professional Practice 9 --
Mental Health Professionals 9 --
Family Law Attorneys 14 --
Not All Mediators Practice Client-Centered Mediation 17 --
2 Client-Centered Mediation Model 23 --
Client-Centered Divorce Mediation 24 --
A Future-Oriented Approach 25 --
Characteristics of Client-Centered Mediation 27 --
Opportunity versus Contest 28 --
Old Thinking 30 --
New Thinking 31 --
3 Mediation Process and the Mediator's Role 55 --
Overview of Divorce Mediation 55 --
Initial Consultation 56 --
Working Mediation Sessions 58 --
Finalizing the Mediation Process 59 --
Role of the Mediator 60 --
Connecting Emotionally with Clients 61 --
Managing the Mediation Process 62 --
Addressing the Issues 63 --
Mediator Tools, Skills, and Techniques 64 --
Mediator Neutrality 67 --
Being Neutral About Divorce 68 --
Building Blocks for Settlement 71 --
Offering Ideas and Options 74 --
Gender Neutrality 75 --
Power Imbalance 77 --
4 ABCs of Divorce Mediation 83 --
What Is Divorce Mediation? 85 --
Why Divorce Mediation Is a Growing Field 88 --
Relationship Circle 88 --
Mediating Parenting Agreements 90 --
What's the Difference? 91 --
History 93 --
Reason Mediation Was Needed in the First Place 96 --
Client-Centered Divorce Mediation 98 --
Community of Professionals 99 --
Neutral Experts 100 --
Therapists 101 --
Accountants and Financial Planners 103 --
Real Estate Appraisers 106 --
Mortgage Bankers 106 --
Career Consultants 107 --
Business Appraisers 108 --
Actuaries 108 --
Doctors and Other Medical Specialists 109 --
Chemical-Dependency Counselors 109 --
How to Become a Neutral Expert 110 --
5 Mediating Workplace and Other Nondivorce Disputes 113 --
Problem 114 --
Deciding Who Should Attend 120 --
Discussing Confidentiality 121 --
Setting the Stage for Cooperation 122 --
Signing the Agreement to Mediate 124 --
Unfolding their Stories 125 --
Managing the Discussions 126 --
Uncovering Needs and Interests 128 --
Considering Options 130 --
Choosing Options 131 --
Client-Centered Community Mediation 132 --
6 Mediation Training 143 --
Characteristics of a Mediator 144 --
Being Nonjudgmental 145 --
Being a Holistic Listener 147 --
Being Willing to Understand and Manage Conflict 148 --
Being Able to Clarify Communication 149 --
Being Intuitive 152 --
Being Nondirective 154 --
Being Able to Think Creatively 156 --
Believing Passionately in the Value of Mediation 157 --
Believing in the Capacity of People to Mediate 157 --
What Motivates Someone to Become a Mediator? 157 --
Choosing a Client-Centered Mediation Training 162 --
Trainers 162 --
Curriculum 164 --
Conflict-Resolution Theory 165 --
Conceptual Framework of Mediation 168 --
7 Building a Mediation Practice 173 --
Rest, Rest, and More Rest 174 --
Continuing to Learn About Divorce Mediation 175 --
Networking with Divorce Professionals 178 --
Join Mediation and Other Organizations 179 --
Mentoring 181 --
Practice Models 181 --
Expand Your Practice to Include Mediation 182 --
Offer to Work with Another Professional Practice 184 --
Establish a Mediation Group Practice 184 --
Opening Your Own Mediation Practice 186 --
Develop a Business Plan 187 --
Meet with the SBA 187 --
Plan a Marketing and Public Relations Strategy 187 --
Web Page 192 --
8 Ethical Standards and Accountability 195 --
II. Initiating the Process 196 --
III. Procedures 198 --
IV. Impartiality and Neutrality 199 --
Mediator Comments About Violence and Intimidating Behavior 200 --
V. Costs and Fees 200 --
VI. Confidentiality and Exchange of Information 201 --
VII. Self-Determination 205 --
VIII. Professional Advice5 209 --
IX. Parties' Ability to Negotiate 210 --
X. Concluding Mediation 211 --
XI. Training and Education 213 --
XII. Advertising 213 --
XIII. Relationship with Other Professionals 214 --
XIV. Advancement of Mediation 215 --
Other Standards of Practice 216 --
Mediator Accountability 217 --
9 Future Impact of Mediation Practice 219 --
Future Predictions 220 --
Appendix A. Agreement to Mediate 223 --
Appendix B. Mediation Service Fee Schedule 229 --
Appendix C. Divorce Mediation Questionnaire 231 --
Appendix D. Memorandum of Agreement 241 --
Appendix E. Academy of Family Mediators 255.
责任: Stephen K. Erickson and Marilyn S. McKnight.
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