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Praxishandbuch Kundenzufriedenheit : Grundlagen, Messverfahren, Managementinstrumente

Author: Bert Niewerth; Hansgeorg Thiele
Publisher: Berlin : Schmidt, 2014.
Series: Management und Wirtschaft Praxis, 80.
Edition/Format:   Print book : GermanView all editions and formats
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Bert Niewerth; Hansgeorg Thiele
ISBN: 3503156127 9783503156122 9783503156139 3503156135
OCLC Number: 873428956
Notes: Literaturverz.: S. 343 - 348.
Description: 355 Seiten : Diagramme ; 210 x 144 mm, 450 g.
Series Title: Management und Wirtschaft Praxis, 80.
Responsibility: von Bert Niewerth und Hansgeorg Thiele.
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