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Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System

Author: Joseph A Michelli
Publisher: New York McGraw-Hill Professional 2011
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
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Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Joseph A Michelli
ISBN: 9780071773904 0071773908
OCLC Number: 966602089
Notes: Print version c2011.
"Prepared with the assistance of UCLA Health System"--T.p. verso of print version.
Description: 1 Online-Ressource.
Other Titles: Leadership lessons for creating a world-class customer experience from UCLA Health System
Responsibility: Joseph A. Michelli.

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