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The price of government : getting the results we need in an age of permanent fiscal crisis

Author: David Osborne; Peter Hutchinson
Publisher: New York : Basic Books, ©2004.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
"Overall, American governments from the White House to City Hall are enduring their worst fiscal crisis since World War II. But this time, the crisis will be permanent. On one side are skyrocketing costs for health care, Social Security and pensions. On the other is opposition to tax increases. In the face of this crisis the bankrupt ideologies of left and right offer little guidance. The Price of Government does."  Read more...
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Additional Physical Format: Online version:
Osborne, David, 1951-
Price of government.
New York : Basic Books, ©2004
(OCoLC)651844808
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: David Osborne; Peter Hutchinson
ISBN: 0465053637 9780465053636
OCLC Number: 54029317
Description: xiv, 370 pages : illustrations ; 24 cm
Contents: Getting a grip on the problem --
Setting the price of government --
Setting the priorities of government : buying results that citizens value (at the price they are willing to pay) --
Strategic reviews : divesting to invest --
Consolidation : smart mergers --
Rightsizing : the right work, the right way, with the right staff --
Buying services competitively --
Rewarding performance, not good intentions --
Smarter customer service : putting customers in the driver's seat --
Don't buy mistrust--eliminate it --
Using flexibility to get accountability --
Make administrative systems allies, not enemies --
Smarter work processes : tools from industry --
Leading the transformation and managing the politics.
Responsibility: David Osborne and Peter Hutchinson.
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Abstract:

The author of Reinventing Government honestly discusses the relationship between money and government, assessing the role of government since World War II and offering a sane solution to the  Read more...

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"One of the leading academic experts in the workings of government."

 
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