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Principles of operations management : building and managing world-class operations

Author: Barry Render; Jay Heizer
Publisher: Englewood Cliffs, N.J. : Prentice Hall, ©1995.
Series: Quantitative methods and applied statistics series.
Edition/Format:   Print book : EnglishView all editions and formats

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Genre/Form: Lehrbuch
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Barry Render; Jay Heizer
ISBN: 0205156444 9780205156443 0205158552 9780205158553 0205158595 9780205158591 020515851X 9780205158515
OCLC Number: 29023720
Description: xvi, 624 pages : color illustrations ; 29 cm.
Contents: (Note: Each chapter concludes with a Summary, Key Terms, Solved Problems, Self-Test, Discussion Questions, Problems, and Bibliography are located at the end of each chapter and chapter supplement). 1. Introduction to Operations Management, Productivity, and Strategy. What is production and operations management? Heritage of operations management. Organizing for the creation of goods and services. Why study P/OM? What production/operations managers do. Careers in P/OM. The productivity challenge. Productivity requires mission and strategy. P/OM strategy considerations. Strategy implementation. Competitive advantage. Case studies. Supplement: Decision Making Tools. The decision process. Models for decision making. Decision theory. Case study. 2. Forecasting. What is forecasting? Types of forecasts. Forecasting approaches. Time series forecasting. Seasonal variations in data. Causal forecasting methods. Monitoring and controlling forecasts. The computer's role in forecasting. Case study. 3. Total Quality Management. Defining quality. Why quality is important. International quality standards. Total quality managment. Tools for TQM. The role of inspection. Total quality management in services. Case study. Supplement: Statistical Quality Control. Introduction. Statistical process control (SPC). Acceptance sampling. Case study. 4. Product and Service Design for World Class Operations. Product selection. Product development. Product-by-value. Product reliability. Defining and documenting the product. Production documents. Some observations on services. Transition to production. Case study. Supplement: Linear Programming. Introduction to linear programming. Graphical solution to a linear programming. The simplex method LP. Karmakar's algorithm. Solving LP problems by computer. Case study. 5. Process and Capacity Design in World-Class Operations. Three types of processes. Choosing a service process. Capacity. Break even analysis. Making the investment. Case studies. 6. Selecting the Location. Introduction. Factors that affect location decisions. Methods of evaluating location alternatives. The factor rating method. Locational break-even anlysis. Center of gravity method. The transportation model. Service/retail/professional sector. Case study. Supplement: Transportation Modeling. Developing an initial solution-The Northwest Corner Rule. The Stepping Stone Method. Demand not equal to supply. Degeneracy. The MODI method. Facility location analysis. Case study. 7. People and Work Systems in World- Class Operations. People and work systems. Job design. Labor standards and work measurement. Case study. Supplements: Learning Curves. Applying the learning curve. Case study. 8. Layout of World-Class Operations. Fixed-position layout. Process-oriented layout. Office layout. Retail store layout. Warehousing and storage layouts. Product-oriented layout. Case study. Supplement: Queues and Waiting Line Models. Characteristics of a waiting line system. The variety of queuing models. Other queuing approaches. Case study. 9. Aggregate Planning. The planning process. The nature of aggregate planning. Aggregate planning strategies. Methods for aggregate planning. Disaggregation. Aggregate planning in services. Case study. 10. Just-In-TIme Systems and Purchasing Management. Purchasing. The purchasing opportunity. Vertical integration. Purchasing management. Just-in-Time purchasing (JIT). Case Study. 11. Inventory Management. Functions of inventory. Inventory management issues. Inventory models. Probabilistic models with constant lead time. Fixed-period systems. Marginal analysis. Case studies. Supplement: Simulation. Simulation defined. Advantages and disadvantages of simulation. Monte Carlo simulation. Simulation and inventory analysis. The role of computers in simulation. Case study. 12. Material Requirement PLANNING (MRP). Dependent inventory model requirements. Benefits of MRP. MRP structure. Regeneration and net change. Lot-sizing techniques. Closed-loop MRP, capacity planning, and material requirements. Case study. 13. Short-Term Scheduling. Job shop scheduling. Shop loading. Sequencing. OPT and Q-Control. Repetitive Manufacturing. Scheduling personnel for services. Case study. Supplement: Maintenance Management. Maintenance categories. 14. Project Management. Project planning. Project scheduling. Project controlling. Project management techniques: PERT and CPM. PERT/Cost. A critique of PERT and CPM Case study.
Series Title: Quantitative methods and applied statistics series.
Other Titles: Operations management.
Responsibility: Barry Render, Jay Heizer.
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