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Problem Solving and Conflict Resolution

Author: Cengage Learning (Firm); Films for the Humanities & Sciences (Firm); Infobase.
Publisher: New York, N.Y. : Infobase, [2013], ©2005.
Series: Teamwork in the Workplace.
Edition/Format:   eVideo : Clipart/images/graphics : EnglishView all editions and formats
Summary:
This program discusses the need for solid problem-solving strategies and conflict resolution skills in the workplace. It identifies the structural factors that can cause conflict and looks at practical ways to address it.
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Genre/Form: Educational films
Internet videos
Videorecording
Material Type: Clipart/images/graphics, Internet resource, Videorecording
Document Type: Internet Resource, Computer File, Visual material
All Authors / Contributors: Cengage Learning (Firm); Films for the Humanities & Sciences (Firm); Infobase.
OCLC Number: 1042182153
Notes: Encoded with permission for digital streaming by Infobase on August 07, 2013.
Films On Demand is distributed by Infobase for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware.
Target Audience: 11 & up.
Description: 1 streaming video file (22 min.) : sd., col.
Contents: Conflict in Workplace (1:59) --
Communication Factors in Conflict (2:47) --
Structural Factors in Conflict (2:58) --
Personal Factors in Conflict (2:53) --
Personality Types (1:31) --
Dealing with Conflict (1:42) --
Accommodation and Competition (1:14) --
Compromise and Collaboration (1:48) --
Self-Examination (1:59) --
Defusing Techniques (1:26) --
Summary of Conflict & Teamwork (0:56) --
Credits: Problem Solving and Conflict Resolution: Teamwork in the Workplace (0:57)
Series Title: Teamwork in the Workplace.
Responsibility: Cengage Learning (Firm).

Abstract:

This program discusses the need for solid problem-solving strategies and conflict resolution skills in the workplace. It identifies the structural factors that can cause conflict and looks at practical ways to address it.

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