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The professional services firm bible

Author: John Baschab; Jon Piot
Publisher: Hoboken, N.J. : John Wiley & Sons, ©2005.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
Summary:
Spanning everything from legal firms and architects to fundraisers and dentists, the professional services industry continues to experience spectacular growth yet remains largely undocumented in business literature. Until now. The Professional Services Firm Bible is a sophisticated and comprehensive guide to running a highly productive professional services organization.
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Professional services firm bible.
Hoboken, N.J. : John Wiley & Sons, c2005
(DLC) 2004011607
(OCoLC)55207765
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: John Baschab; Jon Piot
ISBN: 0471704415 9780471704416 0471660485 9780471660484
OCLC Number: 57471275
Notes: Includes index.
Description: 1 online resource (xxiii, 544 p.) : ill.
Contents: Managing the professional services firm --
Professional services firm benchmarking --
Partnership and governance structures --
Sales management --
Marketing and business development with new and existing clients --
Service line and intellectual property creation --
Proposal and reference management --
Strategic partnering --
Organization structure --
Career tracks, compensation, and professional development for professionals --
Professional staff recruiting and retention --
Service delivery --
Resource management --
Risk management and quality assurance --
Finance, accounting, and human resources --
Purchasing, procurement, vendor, and asset management --
Information technology --
Real estate and facilities --
Legal counsel --
Office Management.
Responsibility: [edited by] John Baschab, Jon Piot.

Abstract:

Spanning everything from legal firms and architects to fundraisers and dentists, the professional services industry continues to experience spectacular growth yet remains largely undocumented in business literature. Until now. The Professional Services Firm Bible is a sophisticated and comprehensive guide to running a highly productive professional services organization.

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