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Professionalism, boundaries and the workplace

Author: Nigel Malin
Publisher: London ; New York : Routledge, 2000.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"By discussing professionalism as a set of workplace practices where boundaries have been redefined, this book argues that changes in professionalism are in response to 'new managerialism', the enterprise culture and a drive towards credentialism." "The chapters are based upon new research studies using experience from probation, social work, the NHS, small business and church settings." "Professionalism, Boundaries  Read more...
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Nigel Malin
ISBN: 0415192625 9780415192620 0415192633 9780415192637
OCLC Number: 41612308
Notes: A collection of 15 chapters by university contributors.
Description: x, 271 pages : illustrations ; 24 cm
Contents: Introduction / Nigel Malin --
pt. I. Professionalism, boundaries and the health/social care context. 1. Professionalism and boundaries of the formal sector: the example of social and community care / Nigel Malin. 2. Professionalism in everyday practice: issues of trust, experience and boundaries / Katie Deverell and Ursula Sharma. 3. Professionalism and user self-advocacy / Steve McNally --
pt. II. Professionalism and enterprise culture. 4. Boundary work and the (un)making of the professions / Valerie Fournier. 5. Personal business advice, professionalism and the limits to 'customer satisfaction' / Matthew Gorton. 6. Colleagues or clients? The relationship between clergy and church members / Helen Cameron.
Responsibility: edited by Nigel Malin.
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Abstract:

A practical text that examines a range of sensitive issues concerned with managing and maintaining professional boundaries between worker and client.  Read more...

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