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E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/426147203 Title: Professionalism : skills for workplace success Author: Lydia E Anderson; Sandra B Bolt Publisher: Upper Saddle River, N.J. : Pearson Education/Prentice Hall, ©2011. ISBN/ISSN: 9780135063880 0135063884 OCLC:426147203

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Professionalism : skills for workplace success

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Professionalism : skills for workplace success

Author:	Lydia E Anderson; Sandra B Bolt
Publisher:	Upper Saddle River, N.J. : Pearson Education/Prentice Hall, ©2011.
Edition/Format:	Book : English : 2nd edView all editions and formats
Rating:	(not yet rated) 0 with reviews - Be the first.

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Document Type:	Book
All Authors / Contributors:	Lydia E Anderson; Sandra B Bolt Find more information about:
ISBN:	9780135063880 0135063884
OCLC Number:	426147203
Notes:	Includes index.
Description:	xxiv, 286 p. : ill. (some col.) ; 28 cm.
Contents:	Module 1: Self management: Your attitude and personality -- Goal setting and life management -- Personal financial management -- Time and stress management/organizational skills -- Module 2: Workplace basics: Ethics, politics, and diversity -- Etiquette/dress -- Customer service/quality -- Human resource management -- Module 3: Relationships: Communication -- Accountability and workplace relationships -- Teamwork, motivation, and leadership -- Conflict and negotiation -- Module 4: Career planning tools: Job search skills -- Resume package -- Interview techniques -- Career and life changes.
Responsibility:	Lydia E. Anderson, Sandra B. Bolt.

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