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Psychological aspects of crisis negotiation

Author: Thomas Strentz
Publisher: Boca Raton : CRC Press/Taylor & Francis Group, ©2012.
Edition/Format:   Print book : English : 2nd edView all editions and formats
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Document Type: Book
All Authors / Contributors: Thomas Strentz
ISBN: 9781439880050 1439880050
OCLC Number: 781849794
Description: xxxii, 335 pages : illustrations ; 24 cm
Contents: section 1. Basic concepts --
1. The American Psychiatric Association (APA) --
Introduction --
Multiaxial evaluation --
Mental health negotiators --
Types of disorders typically encountered by crisis negotiators --
The axioms of the negotiations process --
Active listening --
Victimization --
Defense mechanisms --
Typical symptoms of psychosis : delusions, hallucinations --
2. Characteristics of effective hostage/crisis negotiators --
3. Cross-trained versus cross-qualified --
4. First Responder guidelines --
5. Non-law enforcement/correctional crisis negotiators --
Downs v. United States --
Crisis negotiations team --
Appendix A. FBI Crisis Negotiations Unit Crisis Site --
7. Crisis negotiator stress --
Appendix A. International Critical Incident Stress Foundation, In.c --
Appendix B. Holmes-Rahe Stress Scale --
Appendix C. Life change indicators and disease risk patrol : school version --
section 2. Dealing with the other victim --
8. Negotiating with normal people --
Appendix A. Holmes-Rahe Stress Scale --
9. Negotiating with the adolescent hostage taker --
Common clinical conditions : depression, anxiety/inadequacy, antisocial personality, psychotic --
10. Negotiating with the inadequate personality --
The American Psychiatric Association version --
The military version --
The movie version --
The Law enforcement version --
section 3. Crisis resolution indicators --
19. Indicators of subject surrender --
20. Indicators of volatile negotiations --
Suicidal subjects --
History of violence --
Negotiations process --
Subject-victim relationship --
Weapons --
Incident behavior of subject --
Subject stress --
section 4. Group dynamics --
21. Group think --
Group think in 1944 --
Waco, Texas, 1993 --
FCI Talladega, Alabama, 1991 --
Ruby Ridge, Idaho,1992 --
22. Creative criteria for constructive deviation from crisis negotiation guidelines / Thomas Strentz and Ray Birge --
section 5. Hostage issues --
23. Phases of a hostage crisis --
Iran --
Role of hostage --
London Syndrome --
Stockholm Syndrome --
U.S. Marines in Tehran --
24. The Stockholm Syndrome --
Domestic hostage situations --
25. What do you say to a hostage? --
26. A hostage psychological survival guide.
Responsibility: Thomas Strentz.

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" ... an extraordinary overview of a major area in crisis/negotiation and a true on-scene reference manual for the crisis/hostage negotiator. ... an inclusive, targeted, and comprehensive work ... . Read more...

 
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