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Public administration reformation : market demand from public organizations

Author: Yogesh Kumar Dwivedi
Publisher: Routledge, 2013.
Series: Routledge critical studies in public management.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects. This book takes a timely look at the heightened need for public  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Dwivedi, Yogesh K.
Public Administration Reformation : Market Demand from Public Organizations.
Hoboken : Taylor and Francis, ©2013
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Yogesh Kumar Dwivedi
ISBN: 9781135044527 113504452X 1306132371 9781306132374 9781135044534 1135044538 0203694422 9780203694428
OCLC Number: 863033215
Description: 1 online resource.
Contents: Cover; Title; Copyright; Dedication; Contents; List of Figures; List of Tables; 1 Introduction: Markets and Public Administration; PART I Market Demand, Market Ideology, and Public Organizations; 2 Citizens in Charge? Reviewing the Background and Value of Introducing Choice and Competition in Public Services; 3 The Sound of Silence: Silent Ideologies in Public Services; 4 Control or Collaboration? Market Pressures, Management Reform, and the Evolving Role of the Central Budget Office; 5 Trustworthiness of Public Service. 6 A New Agenda for Public Organizations: Monitoring Market Economy and Private OrganizationsPART II Motivation and Management in the Market Context; 7 Transformational Leadership in the Public Sector: Empirical Evidence of Its Effects; 8 Job Design in Public Sector Organizations; 9 Working in the Hollow State: Exploring the Link between Public Service Motivation and Interlocal Collaboration; 10 Fostering Two-Way Communication in Public Organizations; PART III Institutional Context and Reforms; 11 Anticorruption Reform: Lessons from Nations with the Largest Reduction in Corruption Levels. 12 Knowledge Management through Informal Knowledge Exchanges and Communities of Practice in Public Organizations13 Can a Central Bureaucracy Reinvent Itself into a Market Maker? A Case Study of Portfolio Management in Newark, New Jersey; 14 Public-Private Partnerships in Greece, an Economy under Debt Crisis: An Exploratory Study; PART IV Technology and Public Administration Reformation; 15 Public Administration Reformation: Market Orientation or Public Values; 16 Evolution of E-Government Stage Models in Last One Decade: An Empirical Analysis. 17 The Perception of Electronic Document Management Systems (EDMS) as a Transformational Information and Communication Technology (ICT) for Public Institutions in TurkeyContributors; Index.
Series Title: Routledge critical studies in public management.
Responsibility: edited by Yogesh K. Dwivedi, Mahmud A. Shareef, Sanjay K. Pandey, and Vinod Kumar.

Abstract:

In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects. This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe. In particular it explores the roles of eGovernment and a citizen-

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"This book addresses a timely and important issue in the public sector. It provides an innovative and comprehensive overview of the ability of e-government to transform public service. It is a must Read more...

 
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