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The Public encounter : where state and citizen meet

Author: Charles T Goodsell
Publisher: Bloomington : Indiana University Press, ©1981.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Features thirteen essays.

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Genre/Form: études diverses
Additional Physical Format: Online version:
Public encounter.
Bloomington : Indiana University Press, ©1981
(OCoLC)644061497
Document Type: Book
All Authors / Contributors: Charles T Goodsell
ISBN: 0253153638 9780253153630
OCLC Number: 7273436
Description: x, 267 pages ; 24 cm
Contents: Part one. Introduction to the encounter --
The public encounter and its study / Charles T. Goodsell --
Part two. Attitudes in the encounter --
Client evaluations of social programs / Barbara J. Nelson --
Attitudinal tendencies among officials / Clarence N. Stone --
Advocacy and alienation in street-level work / Michael Lipsky --
Part three. Disparities in the encounter --
Client-official encounters in social service agencies / Yeheskel Hasenfeld and Daniel Steinmetz --
The allocation of justice and police-citizen encounters / Michael K. Brown --
Public law and equality in local government services / Mitchell F. Rice --
Part four. Responsiveness in the encounter --
Responsive performance by public officials / Kenneth R. Mladenka --
Bureaucratic monitoring mechanisms / Larry B. Hill --
Part five. The future of the encounter --
The public official of the 1980s / Frank P. Sherwood --
The citizen of the 1980s / Orion F. White, Jr. --
Part six. Research on the encounter --
Client-centered research in Europe / Dieter Graunow --
Research issues and the future of the field / Charles T. Goodsell.
Responsibility: edited by Charles T. Goodsell.

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