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The Public Sector : Managing the Unmanageable

Author: Alexander Stevenson
Publisher: London : Kogan Page Limited, 2013.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
Summary:
"The Public Sector: Managing the Unmanageable offers practical advice to public sector managers on how to develop techniques to deal with the challenges they face, particularly in the areas of accountability, setting targets, risk management/encouraging innovation, managing people, decision making and working with politicians. Based on original interviews with politicians and senior public sector managers, including  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
(DLC) 2013006913
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Alexander Stevenson
ISBN: 0749467789 9780749467784 1299687113 9781299687110
OCLC Number: 851430571
Description: 1 online resource (pages)
Contents: Foreword; About the author; Introduction --
managing the unmanageable; How to use the book; 01 The challenges of managing in the public sector; No single simple success measure; Democratic accountability; Pressure?; 02 Managing accountability; Introduction --
the unaccountable lack of accountability; Why is it so hard to be accountable in the public sector?; How to create accountability; Creating accountability in a partnership; Summary; 03 Managing target setting; Introduction --
to target or not to target; The consequences of bad targets. Why it is even harder to get targets right in the public sectorSo what should you do about targets?; Further tips for setting targets and picking indicators; Summary; 04 Managing politicians; Introduction --
the challenges of arranged marriages; Some marriage guidance counselling; Summary; 05 Managing people; Assessment and development --
appraising the appraisal; Managing poor performance; Recruitment; Summary; 06 Managing risk and innovation; Introduction --
mitigating risk, stimulating innovation; Characteristics that stimulate risk aversion and mitigate innovation; Managing risk effectively. Innovation --
or the lack of itHow to encourage innovation; Summary; 07 Managing decision making; Introduction --
public sector decision making; How to improve your decision making; Summary; 08 What the private sector can learn from the public sector; The art of persuasion; Making complex decisions; Crisis management; 09 Public sector managers and their public; The importance of good public sector management; The status of public sector managers; Backgammon versus chess --
unfair comparisons with the private sector; High importance, (relatively) low status --
does it matter? Making the public sector more attractive --
better status, better payConclusion; Twenty-five key insights; Interviewee biographies; Index.
Responsibility: Alexander Stevenson.

Abstract:

Offers practical advice to public sector managers on how to develop techniques to deal with the challenges they face, particularly in the areas of accountability, setting targets, risk  Read more...

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"His insights may cause you to look at the civil service in a whole new light. Stevenson writes from a British point of view, and many of his examples are based in London, but readers everywhere will Read more...

 
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