skip to content
The putting patients first field guide : global lessons in designing and implementing patient-centered care Preview this item
ClosePreview this item
Checking...

The putting patients first field guide : global lessons in designing and implementing patient-centered care

Author: Susan B Frampton; Patrick A Charmel; Sara Guastello
Publisher: San Francisco : Jossey-Bass, a Wiley Brand, [2013]
Series: Jossey-Bass Public Health.
Edition/Format:   eBook : Document : English : First editionView all editions and formats
Database:WorldCat
Summary:
"The Putting Patients First Field Guide: Global Lessons in Designing and Implementing Patient Centered Care is the ultimate real-world guide to how hospitals, long-term care communities and integrated health care systems around the world are operationalizing the fundamental dimensions of a patient-centered culture, including access to information, family involvement, healing environments, employee and physician  Read more...
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

 

Find a copy online

Links to this item

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Genre/Form: Electronic books
Additional Physical Format: Print version:
Putting patients first field guide.
San Francisco : Jossey-Bass, a Wiley Brand, [2013]
(DLC) 2013011587
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Susan B Frampton; Patrick A Charmel; Sara Guastello
ISBN: 9781118450093 1118450094 9781118450086 1118450086
OCLC Number: 833381469
Description: 1 online resource (xxvii, 280 pages)
Contents: Cover; Title page; Copyright page; Contents; Tables and Figures; Dedication; Acknowledgments; The Editors; Susan B. Frampton, PhD; Patrick A. Charmel, MPH, FACHE; Sara Guastello; The Contributors; Prologue; Foreword; Introduction: Patient-Centered Care Goes Global; Patient-Centered Care: A Cresting Wave of Change; A Changing Global Health Care Landscape; Global Health Care Reform Efforts Promote Patient-Centered Care; Still Much Work to Be Done; Provider-Centered Care Remains the Norm; Breaking Down Silos; Connecting the Dots Between Patient-Centered Care and Quality; Compassion First. The Patient Experience Is the Human ExperienceWhat Do Patients Want?; Patient-Centered Care Field Work; About This Field Guide; References; Part1: Patient-Centered Care as a Fundamental Strategy for Achieving High-Quality, High-Value Care; 1: The Patient-Centered Care Value Equation; The Value Equation; Health Care Consumers Are Challenging Us to Do Better; Elevating the Importance of the Patient Experience; Expanding Patient Choice: Medical Tourism; Patient-Centered Care as a Market Differentiation Strategy; Improving Efficiency and Freeing Up Time to Care; Conclusion; References. 2: Defining and Measuring Patient-Centered QualityDefining Patient-Centered Care; The Tie That Binds Quality, Safety, and the Patient Experience; The Big Question; Raising the Bar in Patient-Centered Care Through Designation; The Relationship Between Designation and Accreditation; Measuring Patient-Centeredness; Measurement Challenges; Conclusion: A Goal That Can Be Set, Measured, and Achieved; References; Part2: Challenges and Solutions in Patient-Centered Care; 3: Compassion in Action; Quality Outcomes Linked to Compassion and Empathy; Compassion and Empathy in Practice. Embedding Compassionate Care in EducationPractical Tools to Enhance Compassionate Practice; 1. Know Who People Are and What Matters to Them; 2. Understand How They Feel; 3. Working Together to Shape the Way Things Are Done; Putting Compassion First; Conclusion: Compassion and Transformation; References; 4: Words That Work: Patient-Centered Physician Communication; Transforming an Organization's Communication Curriculum: Step by Step; A. Increasing Problem Awareness and Obtaining Baseline Data; B. Designing the Training Content and Planning How to Teach It. C. Addressing the Hidden Curriculum and Training Role ModelsD. Implementing Processes That Support Caring; E. Evaluation; How the Change Affected Patient and Staff Experience; Conclusions; References; Additional Resources; 5: Activating Patients Through Access to Information; Information Yields Activation; Patient Activation Improves Health Outcomes; "Nothing about Me, without Me"; Shared Decision Making; Diagnosing Patient Preferences; Shared Medical Records; Shared Medical Record Implementation Strategies; Opening the Record Promotes Patient Safety and Satisfaction.
Series Title: Jossey-Bass Public Health.
Responsibility: editors, Susan B. Frampton, Patrick A. Charmel, Sara Guastello.
More information:

Abstract:

Answers 'why not' and 'how to' for health care accreditation bodies, quality experts, and frontline professionals, moving the reader from timely information, to inspiration, and through  Read more...

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/833381469> # The putting patients first field guide : global lessons in designing and implementing patient-centered care
    a schema:CreativeWork, schema:Book, schema:MediaObject ;
   library:oclcnum "833381469" ;
   library:placeOfPublication <http://id.loc.gov/vocabulary/countries/cau> ;
   rdfs:comment "Warning: This malformed URI has been treated as a string - 'http://images.contentreserve.com/ImageType-100/0128-1/{64171708-C292-4658-A22F-B3BC09D3DDA4}Img100.jpg'" ;
   schema:about <http://experiment.worldcat.org/entity/work/data/1216520771#Topic/health_&_fitness_reference> ; # HEALTH & FITNESS--Reference
   schema:about <http://dewey.info/class/610.696/e23/> ;
   schema:about <http://experiment.worldcat.org/entity/work/data/1216520771#Topic/medical_atlases> ; # MEDICAL--Atlases
   schema:about <http://experiment.worldcat.org/entity/work/data/1216520771#Topic/health_&_fitness_holism> ; # HEALTH & FITNESS--Holism
   schema:about <http://experiment.worldcat.org/entity/work/data/1216520771#Topic/medical_osteopathy> ; # MEDICAL--Osteopathy
   schema:about <http://experiment.worldcat.org/entity/work/data/1216520771#Topic/medical_essays> ; # MEDICAL--Essays
   schema:about <http://experiment.worldcat.org/entity/work/data/1216520771#Topic/medical_holistic_medicine> ; # MEDICAL--Holistic Medicine
   schema:about <http://experiment.worldcat.org/entity/work/data/1216520771#Topic/quality_assurance_health_care_methods> ; # Quality Assurance, Health Care--methods
   schema:about <http://id.loc.gov/authorities/subjects/sh85082880> ; # Medical care--Quality control
   schema:about <http://id.worldcat.org/fast/1013833> ; # Medical care--Quality control
   schema:about <http://id.worldcat.org/fast/1894906> ; # Patient-centered health care
   schema:about <http://id.worldcat.org/fast/1062819> ; # Physician and patient
   schema:about <http://experiment.worldcat.org/entity/work/data/1216520771#Topic/medical_alternative_medicine> ; # MEDICAL--Alternative Medicine
   schema:about <http://experiment.worldcat.org/entity/work/data/1216520771#Topic/physician_patient_relations> ; # Physician-Patient Relations
   schema:about <http://experiment.worldcat.org/entity/work/data/1216520771#Topic/medical_family_&_general_practice> ; # MEDICAL--Family & General Practice
   schema:about <http://experiment.worldcat.org/entity/work/data/1216520771#Topic/patient_centered_care_methods> ; # Patient-Centered Care--methods
   schema:about <http://experiment.worldcat.org/entity/work/data/1216520771#Topic/patient_centered_care_economics> ; # Patient-Centered Care--economics
   schema:bookEdition "First edition." ;
   schema:bookFormat schema:EBook ;
   schema:datePublished "2013" ;
   schema:description "Cover; Title page; Copyright page; Contents; Tables and Figures; Dedication; Acknowledgments; The Editors; Susan B. Frampton, PhD; Patrick A. Charmel, MPH, FACHE; Sara Guastello; The Contributors; Prologue; Foreword; Introduction: Patient-Centered Care Goes Global; Patient-Centered Care: A Cresting Wave of Change; A Changing Global Health Care Landscape; Global Health Care Reform Efforts Promote Patient-Centered Care; Still Much Work to Be Done; Provider-Centered Care Remains the Norm; Breaking Down Silos; Connecting the Dots Between Patient-Centered Care and Quality; Compassion First."@en ;
   schema:description ""The Putting Patients First Field Guide: Global Lessons in Designing and Implementing Patient Centered Care is the ultimate real-world guide to how hospitals, long-term care communities and integrated health care systems around the world are operationalizing the fundamental dimensions of a patient-centered culture, including access to information, family involvement, healing environments, employee and physician engagement, patient advocacy and more. Edited by Susan Framption and Patrick Charmel of Planetree, a nonprofit consulting and research organization dedicated to patient centered care, the book represents a concrete pathway to patient-centered excellence, using lessons from organizations around the world. By featuring real life examples of providers from nearly every continent, this book will underscore the adaptability of a patient-centered approach to accommodate cultural nuances while addressing the universal desire for patients and family members across cultures for holistic health care experiences that promote humanity, partnership and transparency."--Provided by publisher."@en ;
   schema:editor <http://viaf.org/viaf/271234020> ; # Patrick A. Charmel
   schema:editor <http://viaf.org/viaf/297558022> ; # Sara Guastello
   schema:editor <http://viaf.org/viaf/276532394> ; # Susan B. Frampton
   schema:exampleOfWork <http://worldcat.org/entity/work/id/1216520771> ;
   schema:genre "Electronic books"@en ;
   schema:inLanguage "en" ;
   schema:isPartOf <http://experiment.worldcat.org/entity/work/data/1216520771#Series/jossey_bass_public_health> ; # Jossey-Bass Public Health.
   schema:isSimilarTo <http://worldcat.org/entity/work/data/1216520771#CreativeWork/putting_patients_first_field_guide> ;
   schema:name "The putting patients first field guide : global lessons in designing and implementing patient-centered care"@en ;
   schema:productID "833381469" ;
   schema:url <https://www.overdrive.com/search?q=64171708-C292-4658-A22F-B3BC09D3DDA4> ;
   schema:url <http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=642608> ;
   schema:url <https://samples.overdrive.com/putting-patients-first-641717?.epub-sample.overdrive.com> ;
   schema:url <http://public.eblib.com/choice/publicfullrecord.aspx?p=1411618> ;
   schema:url "http://images.contentreserve.com/ImageType-100/0128-1/{64171708-C292-4658-A22F-B3BC09D3DDA4}Img100.jpg" ;
   schema:workExample <http://worldcat.org/isbn/9781118450086> ;
   schema:workExample <http://worldcat.org/isbn/9781118450093> ;
   wdrs:describedby <http://www.worldcat.org/title/-/oclc/833381469> ;
    .


Related Entities

<http://experiment.worldcat.org/entity/work/data/1216520771#Series/jossey_bass_public_health> # Jossey-Bass Public Health.
    a bgn:PublicationSeries ;
   schema:hasPart <http://www.worldcat.org/oclc/833381469> ; # The putting patients first field guide : global lessons in designing and implementing patient-centered care
   schema:name "Jossey-Bass Public Health." ;
   schema:name "Jossey-Bass Public Health" ;
    .

<http://experiment.worldcat.org/entity/work/data/1216520771#Topic/health_&_fitness_holism> # HEALTH & FITNESS--Holism
    a schema:Intangible ;
   schema:name "HEALTH & FITNESS--Holism"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/1216520771#Topic/health_&_fitness_reference> # HEALTH & FITNESS--Reference
    a schema:Intangible ;
   schema:name "HEALTH & FITNESS--Reference"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/1216520771#Topic/medical_alternative_medicine> # MEDICAL--Alternative Medicine
    a schema:Intangible ;
   schema:name "MEDICAL--Alternative Medicine"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/1216520771#Topic/medical_family_&_general_practice> # MEDICAL--Family & General Practice
    a schema:Intangible ;
   schema:name "MEDICAL--Family & General Practice"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/1216520771#Topic/medical_holistic_medicine> # MEDICAL--Holistic Medicine
    a schema:Intangible ;
   schema:name "MEDICAL--Holistic Medicine"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/1216520771#Topic/medical_osteopathy> # MEDICAL--Osteopathy
    a schema:Intangible ;
   schema:name "MEDICAL--Osteopathy"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/1216520771#Topic/patient_centered_care_economics> # Patient-Centered Care--economics
    a schema:Intangible ;
   schema:name "Patient-Centered Care--economics"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/1216520771#Topic/patient_centered_care_methods> # Patient-Centered Care--methods
    a schema:Intangible ;
   schema:name "Patient-Centered Care--methods"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/1216520771#Topic/physician_patient_relations> # Physician-Patient Relations
    a schema:Intangible ;
   schema:name "Physician-Patient Relations"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/1216520771#Topic/quality_assurance_health_care_methods> # Quality Assurance, Health Care--methods
    a schema:Intangible ;
   schema:name "Quality Assurance, Health Care--methods"@en ;
    .

<http://id.loc.gov/authorities/subjects/sh85082880> # Medical care--Quality control
    a schema:Intangible ;
   schema:name "Medical care--Quality control"@en ;
    .

<http://id.worldcat.org/fast/1013833> # Medical care--Quality control
    a schema:Intangible ;
   schema:name "Medical care--Quality control"@en ;
    .

<http://id.worldcat.org/fast/1062819> # Physician and patient
    a schema:Intangible ;
   schema:name "Physician and patient"@en ;
    .

<http://id.worldcat.org/fast/1894906> # Patient-centered health care
    a schema:Intangible ;
   schema:name "Patient-centered health care"@en ;
    .

<http://viaf.org/viaf/271234020> # Patrick A. Charmel
    a schema:Person ;
   schema:familyName "Charmel" ;
   schema:givenName "Patrick A." ;
   schema:name "Patrick A. Charmel" ;
    .

<http://viaf.org/viaf/276532394> # Susan B. Frampton
    a schema:Person ;
   schema:familyName "Frampton" ;
   schema:givenName "Susan B." ;
   schema:name "Susan B. Frampton" ;
    .

<http://viaf.org/viaf/297558022> # Sara Guastello
    a schema:Person ;
   schema:familyName "Guastello" ;
   schema:givenName "Sara" ;
   schema:name "Sara Guastello" ;
    .

<http://worldcat.org/entity/work/data/1216520771#CreativeWork/putting_patients_first_field_guide>
    a schema:CreativeWork ;
   rdfs:label "Putting patients first field guide." ;
   schema:description "Print version:" ;
   schema:isSimilarTo <http://www.worldcat.org/oclc/833381469> ; # The putting patients first field guide : global lessons in designing and implementing patient-centered care
    .

<http://worldcat.org/isbn/9781118450086>
    a schema:ProductModel ;
   schema:isbn "1118450086" ;
   schema:isbn "9781118450086" ;
    .

<http://worldcat.org/isbn/9781118450093>
    a schema:ProductModel ;
   schema:isbn "1118450094" ;
   schema:isbn "9781118450093" ;
    .

<http://www.worldcat.org/title/-/oclc/833381469>
    a genont:InformationResource, genont:ContentTypeGenericResource ;
   schema:about <http://www.worldcat.org/oclc/833381469> ; # The putting patients first field guide : global lessons in designing and implementing patient-centered care
   schema:dateModified "2016-05-12" ;
   void:inDataset <http://purl.oclc.org/dataset/WorldCat> ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.