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Q monitor : the 2009 report on the performance of Ontario's health care system

Author: Ontario Health Quality Council.
Publisher: Toronto, Ont. : Ontario Health Quality Council, 2009
Edition/Format:   eBook : Document : State or province government publication : EnglishView all editions and formats
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Material Type: Document, Government publication, State or province government publication, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Ontario Health Quality Council.
ISBN: 9781424989256 1424989256
OCLC Number: 609996309
Description: 1 online resource (166 pages : illustrations
Contents: 12. Acknowledgements. 13. Members of the Ontario Health Quality Council. 11. Endnotes. 8. Appropriate resources --
Introduction --
Overall spending --
Health human resources --
Healthy workplace --
Information technology. 9. Integrated --
Introduction --
Smooth handoffs from hospital to other services: --
Preparing patients for discharge --
Smooth handoffs from hospital to other services --
Success study: Easing the flow of patients from hospital to long-term care --
How well is my primary care co-ordinated? 10. A focus on population health --
Introduction --
Prevention and early detection of disease --
Risk factors and healthy behaviour. 7. Efficient --
Introduction --
Emergency department visits that might have been avoided --
Success study: Nurse-practitioner outreach avoids ambulance transfers and emergency department visits --
Use of low cost drugs that work as well as more expensive ones --
Reduce unnecessary tests --
Patients' perceptions of waste --
Success study: Linking information systems in hospitals and primary care. 6. Equitable --
Introduction --
Equity in access --
Equitable effective care --
Equity in preventive health services --
Disparities in risk factors and healthy behaviours. 5. Patient-Centred --
Introduction --
Patient experience with primary care --
Client and family satisfaction in long-term care --
Patient experience with acute-care hospital and emergency department care. 3. Effective --
Introduction --
Getting the right drugs to manage chronic disease --
Getting the right monitoring for chronic disease --
Reducing complications of chronic disease --
Success study: Primary care asthma program puts evidence into practice, reducing symptoms and visits to emergency departments --
Getting it right the first time: Avoiding returns to hospital or emergency --
Keeping people healthy in long-term care --
Cancer care. 4. Safe --
Introduction --
Drug safety --
Avoiding harm: Reducing falls, ulcers and infections in hospitals and long-term care --
Success study: Catching up with falls: A program for prevention at Kensington Gardens --
Success study: Getting the red out: Eliminating pressure ulcers at Wellesley Central Place --
Missed diagnosis. 2. Accessible --
Introduction --
Access to emergency departments --
Success study: Saving time and making patients safer by improving flow in North York General's emergency department --
Access to primary care --
Success study: Cutting the wait for care by 63% --
Waits for specialized procedures, tests and surgery --
Success study: North York General Hospital: Cancer waits --
Access to specialists --
Access to long-term care --
Success Study: Home First eases the long wait for long-term care at Halton Healthcare Services. 1. Introduction and summary --
The report this year --
Promoting quality improvement --
Our key findings --
How we gather, assess and interpret data for this report.
Other Titles: Observateur-Q :
Responsibility: Ontario Health Quality Council.
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