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Qualitative evaluation methods for reference services : an introductory manual

Author: Lynn Westbrook
Publisher: Washington, DC : Association of Research Libraries, Office of Management Services, ©1989.
Edition/Format:   Print book : EnglishView all editions and formats
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Additional Physical Format: Online version:
Westbrook, Lynn.
Qualitative evaluation methods for reference services.
Washington, DC : Association of Research Libraries, Office of Management Services, ©1989
(OCoLC)645829295
Document Type: Book
All Authors / Contributors: Lynn Westbrook
ISBN: 0918006597 9780918006592
OCLC Number: 19970734
Notes: "January 1989."
Description: 25 pages ; 28 cm
Responsibility: by Lynn Westbrook.

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