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Quality assurance for social care agencies : a practical guide

Author: Emlyn Cassam; Himu Gupta
Publisher: Harlow, Essex : Longman, 1992.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

A practical guide to setting up a quality assurance system within a social services context. Endorsed by the Association of Directors of Social Services, it gives examples and details of experiences  Read more...

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Document Type: Book
All Authors / Contributors: Emlyn Cassam; Himu Gupta
ISBN: 0582089441 9780582089440
OCLC Number: 27925035
Description: ix, 134 pages ; 22 cm
Contents: Contents: Introduction; From little acorns; What is this thing, quality assurance?; Creating the right climate; Aims and values; Setting the standards; Setting up the assembly line; Monitoring and inspection; Consumer satisfaction; Review of the system; Postscript; Appendices.
Responsibility: by Emlyn Cassam and Himu Gupta.

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