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Quality in customer service

Author: Edward Fuchs; J M Juran
Publisher: New York : McGraw-Hill, ©1999.
Edition/Format:   eBook : Document : EnglishView all editions and formats
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Fuchs, Edward.
Quality in customer service.
New York : McGraw-Hill, ©1999
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Edward Fuchs; J M Juran
ISBN: 0071390715 9780071390712
OCLC Number: 50322128
Description: 1 online resource (1 volume (various pagings)) : illustrations
Other Titles: Juran's quality handbook.
Responsibility: Edward Fuchs ; [Joseph M. Juran, editor in chief].

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