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Quality or else : the revolution in world business

Author: Lloyd Dobyns; Clare Crawford-Mason
Publisher: Boston : Houghton Mifflin, 1991.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
Combines the Quality Revolution theories of such business leaders as W. Edwards Deming, Philip Crosby, and Armand Feigenbaum, to report on how American companies need to evolve in order to compete.
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Additional Physical Format: Online version:
Dobyns, Lloyd.
Quality or else.
Boston : Houghton Mifflin, 1991
(OCoLC)646913581
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Lloyd Dobyns; Clare Crawford-Mason
ISBN: 0395574390 9780395574393 039563749X 9780395637494
OCLC Number: 24066253
Description: 309 pages : illustrations ; 25 cm
Contents: 1. Building good ships --
2. New rules --
3. Teachers and sensei --
4. What's taught --
5. Workers aren't the problem --
6. Company that saved itself --
7. Coach, not a dictator --
8. Baldrige Award --
9. Government and deficits --
10. Students and pipes --
11. Global marketplace --
12. What now?
Responsibility: Lloyd Dobyns and Clare Crawford-Mason.

Abstract:

Combines the Quality Revolution theories of such business leaders as W. Edwards Deming, Philip Crosby, and Armand Feigenbaum, to report on how American companies need to evolve in order to compete.

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