skip to content
Quality without tears : the art of hassle-free management Preview this item
ClosePreview this item
Checking...

Quality without tears : the art of hassle-free management

Author: Philip B Crosby
Publisher: New York : McGraw-Hill, ©1984.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

 

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Philip B Crosby
ISBN: 007014530X 9780070145306 0452256585 9780452256583
OCLC Number: 10277859
Notes: Includes index.
Description: xiii, 205 pages ; 21 cm
Contents: The Profile of a Problem Organization --
The Quality Vaccine --
Demotivation --
A Quality Carol --
Determination --
The First Absolute: The Definition of Quality is Conformance to Requirements --
The Second Absolute: The System of Quality is Prevention --
The Third Absolute: The Performance Standard is Zero Defects --
The Fourth Absolute: The Measurement of Quality is the Price of Nonconformance --
Education --
Implementation --
Team Actions --
Team Executions --
The Saving of Emory Spellman --
The Dehassling of Lightblue --
Some Success Stories --
Mixing the Vaccination Serum --
How Come Very Little Ever Improves All By Itself? --
Guidelines for Browsers.
Other Titles: Art of hassle-free management
Responsibility: Philip B. Crosby.
More information:

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.

Similar Items

Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/10277859> # Quality without tears : the art of hassle-free management
    a schema:CreativeWork, schema:Book ;
   library:oclcnum "10277859" ;
   library:placeOfPublication <http://id.loc.gov/vocabulary/countries/nyu> ;
   library:placeOfPublication <http://dbpedia.org/resource/New_York_City> ; # New York
   schema:about <http://id.worldcat.org/fast/1084943> ; # Quality assurance
   schema:about <http://dewey.info/class/658.562/e19/> ;
   schema:about <http://experiment.worldcat.org/entity/work/data/980348#Topic/control_de_calidad> ; # Control de calidad
   schema:alternateName "Art of hassle-free management" ;
   schema:bookFormat bgn:PrintBook ;
   schema:copyrightYear "1984" ;
   schema:creator <http://viaf.org/viaf/79308444> ; # Philip B. Crosby
   schema:datePublished "1984" ;
   schema:exampleOfWork <http://worldcat.org/entity/work/id/980348> ;
   schema:inLanguage "en" ;
   schema:name "Quality without tears : the art of hassle-free management"@en ;
   schema:productID "10277859" ;
   schema:publication <http://www.worldcat.org/title/-/oclc/10277859#PublicationEvent/new_york_mcgraw_hill_1984> ;
   schema:publisher <http://experiment.worldcat.org/entity/work/data/980348#Agent/mcgraw_hill> ; # McGraw-Hill
   schema:url <http://catdir.loc.gov/catdir/toc/mh021/83026810.html> ;
   schema:workExample <http://worldcat.org/isbn/9780452256583> ;
   schema:workExample <http://worldcat.org/isbn/9780070145306> ;
   wdrs:describedby <http://www.worldcat.org/title/-/oclc/10277859> ;
    .


Related Entities

<http://dbpedia.org/resource/New_York_City> # New York
    a schema:Place ;
   schema:name "New York" ;
    .

<http://experiment.worldcat.org/entity/work/data/980348#Topic/control_de_calidad> # Control de calidad
    a schema:Intangible ;
   schema:name "Control de calidad"@en ;
    .

<http://id.worldcat.org/fast/1084943> # Quality assurance
    a schema:Intangible ;
   schema:name "Quality assurance"@en ;
    .

<http://viaf.org/viaf/79308444> # Philip B. Crosby
    a schema:Person ;
   schema:familyName "Crosby" ;
   schema:givenName "Philip B." ;
   schema:name "Philip B. Crosby" ;
    .

<http://worldcat.org/isbn/9780070145306>
    a schema:ProductModel ;
   schema:isbn "007014530X" ;
   schema:isbn "9780070145306" ;
    .

<http://worldcat.org/isbn/9780452256583>
    a schema:ProductModel ;
   schema:isbn "0452256585" ;
   schema:isbn "9780452256583" ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.