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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/49799652 Title: Quality Author: John Beckford Publisher: London ; New York : Routledge, 2002. ISBN/ISSN: 0415259185 9780415259187 0415259193 9780415259194 OCLC:49799652

  
  

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Subjects

• Total quality management -- Case studies.
• Service industries -- Management -- Case studies.
• Manufacturing industries -- Management -- Case studies.

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Quality

Author:	John Beckford
Publisher:	London ; New York : Routledge, 2002.
Edition/Format:	Book : English : 2nd edView all editions and formats
Summary:	This text provides a comprehensive and detailed introduction to the theory and practice of quality in the context of 20th century management thinking. The text is intended primarily for students, but could also be of use to practising managers.
Rating:	(not yet rated) 0 with reviews - Be the first.