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Question Master : an automated reference system
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Question Master : an automated reference system

著者: John V Richardson
版本/格式:   文章 : 文献   计算机文档 : 英语
刊登在:Annual review of OCLC research, 1997
数据库:WorldCat
提要:
This paper briefly introduces a prototype decision-support system, Question Master, aimed at automating the more routine, factual reference questions encountered in libraries. By presenting a series of Web pages, Question Master guides librarians through a set of clarifying questions before recommending an appropriate electronic or relevant print resource from WorldCat (the OCLC Online Union Catalog). The ultimate  再读一些...
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材料类型: 文献, 互联网资源
文件类型: 文章, 计算机文档, 互联网资源
所有的著者/提供者: John V Richardson
OCLC号码: 54082711
注意: Title from title screen (viewed Jan. 25, 2004).
详述: Mode of access: Internet.
责任: John V. Richardson, Jr.

摘要:

This paper briefly introduces a prototype decision-support system, Question Master, aimed at automating the more routine, factual reference questions encountered in libraries. By presenting a series of Web pages, Question Master guides librarians through a set of clarifying questions before recommending an appropriate electronic or relevant print resource from WorldCat (the OCLC Online Union Catalog). The ultimate goal is to improve the accuracy of reference transactions and, as a result, increase end-user satisfaction.

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