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Queuing and waiting : studies in the social organization of access and delay

Author: Barry Schwartz
Publisher: Chicago : University of Chicago Press, 1975.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
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Document Type: Book
All Authors / Contributors: Barry Schwartz
ISBN: 0226742105 9780226742106
OCLC Number: 1322934
Description: v, 217 pages ; 23 cm
Contents: Introduction --
PART 1: SOURCES OF DELAY: Waiting, exchange, and power: the distribution of time in social systems --
Emerging department structures and waiting time --
Manuscript queues and editorial organizations --
PART 2: PRIORITIES IN CLIENT PROCESSING: Queue discipline --
Formal and informal priorities in an emergency medical treatment system --
PART 3: THE MEANING OF WAITING: Waiting, deference amd distributive justice --
Religious variation in client impatience --
Notes on the social psychology of waiting --
PART 4: SOCIAL FUNCTIONS OF WAITING: Some unappreciated consequences of delay.
Responsibility: Barry Schwartz.

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