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Reaching for higher ground in conflict resolution : tools for powerful groups and communities

Author: E Franklin Dukes; John B Stephens; Marina A Piscolish
Publisher: San Francisco, Calif. : Jossey-Bass, ©2000.
Edition/Format:   Print book : EnglishView all editions and formats
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This text will help conflict resolution professionals and other group and organizational leaders learn the skills needed to help groups engage in problem-solving that is truly satisfying for all  Read more...

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Document Type: Book
All Authors / Contributors: E Franklin Dukes; John B Stephens; Marina A Piscolish
ISBN: 0787950580 9780787950583
OCLC Number: 801137634
Notes: Nomi degli A. dalla p. contro il front.
Description: XXII, 258 p. ; 24 cm
Contents: Foreword. Preface. Acknowledgements. The Authors. CHAPTER ONE: Reaching for Higher Ground. CHAPTER TWO: Unspoken Expectations and Rules of Engagement. CHAPTER THREE: Ordinary Practice with Groundrules: How They Fail Us and We Fail Them. CHAPTER FOUR: Beyond Common Groundrules: Reaching for Higher Ground. CHAPTER FIVE: Creating Shared Expectations: Keys to Success. CHAPTER SIX: Putting Ground Rules to Work: Keeping the Group on the Path. CHAPTER SEVEN: Too Big? Unbalanced? Quiet? Seething? The Art of Working with Less-than-Perfect Groups. CHAPTER EIGHT: Reaching for Higher Ground in Action: A Hospital Department Management Team at Work. CHAPTER NINE: Beyond Boundaries: Bringing Higher Ground to Whole Communities. CHAPTER TEN: Conclusion and Inspiration. References. Appendices/Resources. Index.
Responsibility: [E. Franklin Dukes, Marina A. Piscolish, John B. Stephens ; foreword by Mark Gerzon ; foreword by Mark Gerzon].

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"If the world will be transformed through the actions and commitments of individual groups, which I believe to be true, this book teaches how to bring those groups into being and how to help them Read more...

 
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